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motox63

Edge Member
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Posts posted by motox63

  1. Back to the dealership today and although I don't think they understand the definition of "appointment", It's not pulling to the right anymore. Invoice shows that they made some adjustments to the caster, camber, & toe-in. Still don't understand how they can tell me everything was within specs last weekend and this weekend they needed to make adjustments. Almost wondering if they adjusted it outside of specs this time around to correct the issue, I didn't get to see the print out or screen showing the new alignment specs.

  2.  

    Hey motox63,

     

    Congrats on your new Edge! I'm Todd, the official Ford rep around these parts. I'd like to put you in touch with your regional customer service manager; please send me a PM (private message) with your full name, best daytime phone number, VIN, mileage, and servicing dealership.

     

    Todd

    Thanks Todd, I appreciate it. I'll send PM, now that I have 5 posts.

  3. Any abnormal or unusual tire wear anywhere yet? Are the tires all the same PSI (35 per the manual)? You could try switching the tires from side to side (left front to right front, right front to left front) and see if the problem persists, disappears, or now pulls to the left.

     

    Haven't heard too many complaints new Edge's pulling one way or the other. Make sure the rear alignment is also checked when the suspension guy is back at the dealership.

    No unusual tire wear, It just turned 1,000 last weekend.

  4. Hello All,

     

    Just purchased a new 2013 Edge Sport a couple of weeks ago and there seems to be an issue with the steering. It constantly pulls to the right and doesn't matter which road or lane I am driving in. I have to keep steady pressure to the left on the steering wheel for it to drive straight. Just got back from the dealership and they checked the alignment and tell me that everything is within Ford's specs, but their suspension and brake guy was not there to look into the issue further. Service guy said that it could just be road pull, but that sounds like some BS. I have an appointment to bring it back next weekend to have the suspension guy take a look. Has anyone else had this problem? What was the fix? I've read some who say there was a TSB on the 2011 models, but surely they would have taken care of that problem by the time the 2013's were built? My build date is November 2013 if that makes a difference. Ordered a set of H&R springs that I want to have installed, but not going to mess with that until I am sure they can resolve the steering issue with factory setup. Can anyone give their opinion of the H&R springs? Ride quality, handling?

     

    Thanks

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