tharper76

If it just the camera you can get that part from a ford parts site for a little over $100 shipped. It's easy to replace, as I've taken mine out to replace the chrome emblem strip its attached to. I'm not sure if once you replace the camera a software reboot is needed.

So you've replaced the camera or just the emblem? Do you know of anyone that's replaced the whole camera with one they bought from a Ford parts site? I was just shocked that my dealership quoted me $780 to replace it. Might be worth a try!

Do I have to post 5 separate comments on this to be able to PM?

I'm having the same problem. It randomly works, and then for no reason it goes out & I get a "contact dealership" message. I took it in to my local dealership & because I'm no longer covered by the bumper to bumper warranty I was told that I had to replace the camera & it would cost me close to $700! This seems a bit absurd to me for a backup camera on a car that is less than 4 years old. How do I go about getting in touch with the Ford rep that others have had luck with?

I'm having the same problem. It randomly works, and then for no reason it goes out & I get a "contact dealership" message. I took it in to my local dealership & because I'm no longer covered by the bumper to bumper warranty I was told that I had to replace the camera & it would cost me close to $700! This seems a bit absurd to me for a backup camera on a car that is less than 4 years old. How do I go about getting in touch with the Ford rep that others have had luck with?