wes8398

On 9/27/2023 at 10:20 PM, cjways1 said:

You are a lifesaver. I thought it was behind the infotainment system. I checked the resistor, the blower, all fuses and relays. I even swapped out the pcm today thinking that had to be it.  I am so thankful for this post and for your reply. Thank you !!!!

Happy to contribute!  I did all those same things when I was trying to figure this out myself.  Thank God for scrap yards!

2 hours ago, cjways1 said:

Hi Wes!  Thank you so much for this! I have been struggling with this for almost a week and then finally I came across this post. These are out of stock everywhere and even lkq has never stocked it. I found one on e-bay that I hope will work.

 

I am wondering if you have any of the pics showing where to get to this elusive part. Or which side access panel did you go through? 

I thought all the pics posted, but apparently not... here goes again...

3 hours ago, J.Wade said:

Can ya repost the photos, I am having the same issue with my wife's edge.

I'll see if I can dig them back up, but I'm not sure the forum will allow me to post 'em... we'll see

From another post, but this is how I fixed my wonkey hvac issues:

UPDATE: PROBLEM SOLVED!! (thanks to a few regulars here who seem to find the time to contribute to EVERYthing)

I went to a scrap yard that had a handful of 1st gen Edges in their yard last week, and managed to grab 4 different HVAC modules (along with some replacement rear parking sensors) for $75. Picture 3 is of the faulty original unit that was replaced with one of a different part #, but luckily fully compatible with all the options in my Limited (ambient lighting, automatic hvac control, dual climate control, heated seats, etc).  *Note in picture 4 that 2 of the modules I retrieved were missing a receptacle.  This was likely due to those vehicles not being equipped with certain options (heated seats? ambient lighting?)* 
After having the opportunity to tear into the scrap yard vehicles without any regard for their well-being, I devised myself a plan to easily replace the module.  The first step of the process was to remove the side access panel to the dash/door vent.  After opening that up, as you can see in the pic below, I used an angle grinder to cut a little access hole in the "blank" of the dash piece that lays UNDER the removeable kick panel.  From these two access points, I was able to remove the plastic push-rivet that holds the vent tube to the module frame/mount; and then remove the upper portion of the vent tube entirely.   After that, it's a matter of one retaining screw, and then unplugging the connectors from the module to drop it out and swap.  With everything back together, you'd have no clue I was ever in there.  Now the fan, lighting, etc... everything... works perfectly.  No programming needed, either! 

UPDATE: PROBLEM SOLVED!! (thanks to a few regulars here who seem to find the time to contribute to EVERYthing)

I went to a scrap yard that had a handful of 1st gen Edges in their yard last week, and managed to grab 4 different HVAC modules (along with some replacement rear parking sensors) for $75. Picture 3 is of the faulty original unit that was replaced with one of a different part #, but luckily fully compatible with all the options in my Limited (ambient lighting, automatic hvac control, dual climate control, heated seats, etc).  *Note in picture 4 that 2 of the modules I retrieved were missing a receptacle.  This was likely due to those vehicles not being equipped with certain options (heated seats? ambient lighting?)* 
After having the opportunity to tear into the scrap yard vehicles without any regard for their well-being, I devised myself a plan to easily replace the module.  The first step of the process was to remove the side access panel to the dash/door vent.  After opening that up, as you can see in the pic below, I used an angle grinder to cut a little access hole in the "blank" of the dash piece that lays UNDER the removeable kick panel.  From these two access points, I was able to remove the plastic push-rivet that holds the vent tube to the module frame/mount; and then remove the upper portion of the vent tube entirely.   After that, it's a matter of one retaining screw, and then unplugging the connectors from the module to drop it out and swap.  With everything back together, you'd have no clue I was ever in there.  Now the fan, lighting, etc... everything... works perfectly.  No programming needed, either!

UPDATE: PROBLEM SOLVED!! (thanks to a few regulars here who seem to find the time to contribute to EVERYthing)

I went to a scrap yard that had a handful of 1st gen Edges in their yard last week, and managed to grab 4 different HVAC modules (along with some replacement rear parking sensors) for $75. Picture 3 is of the faulty original unit that was replaced with one of a different part #, but luckily fully compatible with all the options in my Limited (ambient lighting, automatic hvac control, dual climate control, heated seats, etc).  *Note in picture 4 that 2 of the modules I retrieved were missing a receptacle.  This was likely due to those vehicles not being equipped with certain options (heated seats? ambient lighting?)* 
After having the opportunity to tear into the scrap yard vehicles without any regard for their well-being, I devised myself a plan to easily replace the module.  The first step of the process was to remove the side access panel to the dash/door vent.  After opening that up, as you can see in the pic below, I used an angle grinder to cut a little access hole in the "blank" of the dash piece that lays UNDER the removeable kick panel.  From these two access points, I was able to remove the plastic push-rivet that holds the vent tube to the module frame/mount; and then remove the upper portion of the vent tube entirely.   After that, it's a matter of one retaining screw, and then unplugging the connectors from the module to drop it out and swap.  With everything back together, you'd have no clue I was ever in there.  Now the fan, lighting, etc... everything... works perfectly.  No programming needed, either! 

17 minutes ago, JTW said:

Have you scanned the Body Control Module?

I'm new to Forscan (although, not programmers like it, as I did plenty on my Audi via something similar).  I did a general scan and nothing related to the HVAC came up. I didn't have much time and also don't think I have the right Bluetooth / OBD adapter for the MS CAN stuff. 

16 hours ago, JTW said:

If you haven't already, go to a Ford Dealer site online and look up your vehicle and enter your Vin number to look up the correct module.

Why are you suspecting the module as the problem? Is there a MIL?

Thanks for the reply. I've already obtained the proper part number - BT4Z19980-W - but what I'm wondering is if I can broaden my search to units with different suffixes - like BT4Z19980-*U* or ...*R*, etc which are only differentiated by options that are programmed into it like ambient lighting, heated seats, etc; and simply reprogram it for the options in my particular vehicle (through Forscan).  Being able to do so would make locating (an affordable) part from a local wrecker much easier. 

And the reason I'm onto replacing this particular module is because I've been pointed there by my troubleshooting and advice thus far.  I've swapped 3 different APIMs and programmed them appropriately... No dice. I've replaced the usual suspects for fan control issues, etc... No dice.  

The issue I'm trying to resolve is best described in this quote from another poster:

"I have a 2011 Ford Edge Limited. I'm having an electrical or computer problem which I can't seem to figure out. This may or may not have to do with the SYNC display, but that is where most things are noticeable, so that's what I'll be talking about. The interior cabin fan runs sporadically, turning off and on. The levels of blowing work fine. On the display itself, the clock and temp blink on and off. The ambient cabin lights blink on and off. So basically, the cabin ambient lighting, fans and clock all turn off and on. Everything else works. The radio and CD play fine. I can bluetooth to my phones and play music without a problem (at least no more of a problem than SYNC normally has). My navigation works fine. My air conditioning and heat both work, though the fan that blows them is the one that turns off and on. Also my temp within the cabin doesn't work, so I either have to set the temperature to LOW or HIGH to get any real change in temperature in the cabin."

Hi everyone.  I'm trying to find time to get my wife's hvac system working again, and I think my next attempt is going to be replacement of the hvac / dash module / control.  This is seemingly a less-known module that lies within the driver's side dash; above the emergency brake release.  My questions are surrounding the replacement module, which I hope to get from a scrap yard.  I've google'd part numbers and such for WAY too long, and can't seem to determine if *any* hvac module with a matching part number will work, or if I *have* to get one with a matching last character so to match the options this particular edge has (ambient lighting, dual zone climate, heated seats, etc).  The part number I've so kindly been directed to is BT4Z-19980*W*, but there are many other options which the only difference seems to be what options it's programmed for.  Is it possible that I don't need to be so selective about which one I need, and can instead program my "new" one appropriately using Forscan? 

Thanks in advance!

6 hours ago, Haz said:

The following Exploded View illustrations are from the 2011 Edge Workshop Manual...

 

Good luck!

 

Also... now that I'm looking at parts/options... do you happen to know if I *have* to get the exact matching part number, including the suffix letter which seems to discern options like with or without ambient lighting, dual zone climate, heated seats, etc...? 

2 hours ago, Haz said:

The following Exploded View illustrations are from the 2011 Edge Workshop Manual...

 

Good luck!

 

 

 

Man, you're awesome!! Are these by any chance publicly available to search out myself?  

On 5/18/2022 at 2:11 PM, Shera said:

Please let me know if anyone got this fixed and how you did it. I am having same problem. Thanks in advance. 

I'm going to be working on it again soon, and plan to report back. Just need to get to a scrap yard and find a replacement hvac module (or two) to swap in.  Hoping I can grab it from a u-pick yard so I can learn how to access it while I'm digging it out.  That gift posted above is absolute gold though. 

On 4/29/2022 at 4:50 PM, Haz said:

The following Climate Control System descriptions are  from the 2011 Edge Workshop Manual...

On 4/29/2022 at 10:03 AM, enigma-2 said:

Could be wrong and may be model year dependent, but isn't the module part of the control panel? Switch panel?

 

Can't check today,  as in hospital. Maybe someone else will chime in.

I didn't get notified of the responses here... glad I happened to check in!! 

After replacing the APIM a number of times, as well as just replacing the blower motor resistor, my next go is this mysterious hvac control module (which I've come to find out is also called the "dash control unit").  I starting checking things out briefly tonight, and it looks like there's going to be some serious trim removal going on.  I wasn't much looking forward to winging all that on my own; but Haz just KILLED IT with that info dump has absolutely made my night.  I'm about to delve into some of it now.  Thanks SO MUCH, Haz!!

10 hours ago, enigma-2 said:

2nd post down

https://www.cargurus.com/Cars/Discussion-t37232_ds847793

Thanks for chiming in.  I have come across that post in my Googles a few times; but when I try to find the actual part to purchase, I keep coming up empty.  Same when I try to find a diagram/schematic locating a "heater control module", "ac control module", and all similar terms.  Nearest I've been able to find is the blower fan control switch.  *shrug*

On 9/15/2020 at 8:51 PM, Serg said:

After all the cleaning and such everything is all good. For the ac so i checked the blower motor resistance good and checked blower motor switch for continuity and it was bad. Switched it out for new switch and voila working perfect. After replacing several blower motors even with one from the dealership and also replacing the connector, the resistor and the ac heat control module still same problem the switch was the problem all the time.

 

Yes that was the first thing i checked with the cabin filter. All is good now. Thanks everyone appreciate it very much.

Blower motor switch, you say? After wasting my time with replacing the APIM, I think I have my next guess...

On 5/10/2019 at 7:19 PM, TARiQ said:

I have a 2011 Ford Edge Limited. I'm having an electrical or computer problem which I can't seem to figure out. This may or may not have to do with the SYNC display, but that is where most things are noticeable, so that's what I'll be talking about. The interior cabin fan runs sporadically, turning off and on. The levels of blowing work fine. On the display itself, the clock and temp blink on and off. The ambient cabin lights blink on and off. So basically, the cabin ambient lighting, fans and clock all turn off and on. Everything else works. The radio and CD play fine. I can bluetooth to my phones and play music without a problem (at least no more of a problem than SYNC normally has). My navigation works fine. My air conditioning and heat both work, though the fan that blows them is the one that turns off and on. Also my temp within the cabin doesn't work, so I either have to set the temperature to LOW or HIGH to get any real change in temperature in the cabin. I'm not the most mechanically inclined, but hoping it's a simple thing like changing a fuse or something. More likely I'm thinking it's a bigger problem, but I have no idea what that would be (motherboard or something else?) and no idea how to diagnose it. Have others had this problem, as I can't seem to find it anywhere on Google? Any suggestions will be a big help

Few years late to this party, but our 2011 Edge (Limited) has been doing exactly this for a few months now.  After a visit to several scrap yards yesterday, I swapped (and re-programmed as-built data) the APIM module (three different times, with 3 different units I gathered from the scrap yards) without any positive results.  I had been damn sure this was going to solve the problem, but I was clearly wrong. I've watched battery voltage and all seems well...idles @ ~14.1 and dips to ~13.95 every time the blower kicks back on.  I'm at a loss.  One thing I'd really like to know is what/where this "HVAC module" that's referenced above is.  I've scoured the Google machine and can't find any solid answers...

You DO NOT have to change all 4 tires at once. Nor do you HAVE to have the exact same brand/model on all 4 wheels. As long as the overall diameter of all tires is REASONABLY close, you will NOT do any damage to your drivetrain, etc. This idea of damaging your vehicle if you don't buy 4 tires at once js simply a sales tactic.

Well, 2 years and a lot of wasted time spent fighting with my local dealership and Ford Customer Service, but these issues have finally been fixed by the latest MFT/Sync update that I found on the myford website the other day. I installed the update without any issues and most, if not all, of the aforementioned issues have been rectified. I'm ecstatic! Now I'm just crossing my fingers that the new update doesn't come with too many of it's own issues.

I checked the link that Shaay gave us and it turned out there was an update available for me. I downloaded and installed it yesterday, and it seems to have fixed the glitches that have been haunting me since we purchased this thing 2 years ago. Namely, SYNC wouldn't save ANY customisation changes we'd make from one start up to the next (ambient lighting, "home" and favourites in the nav system, brightness settings, and the list goes on). I'm ecstatic!

Now I'm just waiting to hear from my Wife about if there are any new glitches we'll have to deal with. Hopefully they're fewer in number, or at least not as invasive as previous.

If someone were to download these files and make them available for others, could the update be installed on any Edge? I would REALLY like to update my SYNC in hopes that it would fix a few major glitches in my current software.

When was this update released? I've been waiting for an update since a few years ago because my current SYNC install has some very annoying glitches. Most annoying is that it doesn't save any of the customizations/settings you make (ambient lighting, dash lighting levels, etc)... they all reset the next time you start the car.

Well, that's good to know. At least it's only annoying me and not everyone else too.

I've tried adjusting my profile settings, etc but I can't seem to get the long list of stuff that shows up on all my posts, under my username/avatar. Any help?

Sooooo.... did you read the first page of posts? I don't think I need to repeat the information I've already posted, but I'd suggest you give it a read.

enigma-2 - In regards to your 1st post here, if you read the information available in the 1st page of this thread, you'll realize that this is mainly just a sales tactic... Or a case of misinformed tire shop employees who just don't know any better.