Kim Barber Foss

Seems like something is missing between steps 1 and 2

what is the initialization sequence?

I purchased and installed new struts (was super easy thanks!) Is there something I have to do now to reset the power mechanism? When I push any of the liftgate buttons I hear it click to start, but then nothing happens

I think that the struts do most of the opening when it comes to the automated liftgate. Even if you open the liftgate without power it should support itself. good luck.

Yeah right now it's like openning a cement door and it falls right back down on itself

would the struts make it not automatically open?

I have a 2008 edge limited I purchased in May and now have the darndest thing happen with my liftgate. The first issue was when I would use any button to open the liftgate it would open, ding 3 times and then start to automatically close. It wouldn't do this all the time, but frequently. I read to try to reset it by opening and then closing manually. This would periodically work, but it always happened again. Now, however, the power feature is not working at all. Power liftgate is "on" from the instrument panel. When I push any of the buttons it "clicks" like it is enagaging but it never opens. I have to open it manually and it has a lot of resistance. Once manually opened it will not stay open it wants to fall back closed right away. My head has been in the way several times so needless to say I want to get this issue resolved ASAP.