Milanol

 

My Edge is still under warranty.

 

At the time I was under the Ford 3 year / 60,000km Warranty -

 

I bought the extended Ford warranty with the Edge (5 year 120,000 KM) on the Edge - SO I am still under warranty for another 16 months or 40,000KM

 

That soon from warranty I would expect the dealer to help you out.

 

KeyWest Ford Service Dept. in New Westminster BC is the Best Service Dept of any Brand I have ever dealt with.

They treat your vehicle like it was theirs and always do the right thing

Thank you for the info! Maybe it's a smart move to purchase extended warranty!

UPDATE

 

Service adviser said :

Software / Programming issue

Ford solved it through the IDS

Dealer did a hotline call with Ford and they sent

them new software

Thank you for the update. Is your vehicle still under warranty? I wonder if they will fix this for free or a small fee if I'm out of warranty...

I'm experiencing the same problem on my 2011 Lincoln MKX. Just 2 weeks out of warranty... I have left the place where I bought the vehicle, and I don't know whether the dealer in my current city will solve the issue with a reasonable quote... Any information on recalls?

So sorry! However I think it is hard for an insurance company to total an almost new car (which means they appraise the repair cost is over 25 k), unless the suspension is damaged.

Congratulations!

I always think Ford offers great deals on Edge, and a better deal is a used Edge in mint condition!