edgeca

I am getting tired of this whole thing and would have been better off to keep my previous vehicle (not a Ford). I have not had any updates or contacts from Ford. The last update from the dealer was a few weeks ago when I saw the car sitting outside and thought it must be ready to go. I went in to check. My mistake, no interior in it. Dealer, at that time said they were waiting for instruction from Ford. So far, since obtaining the vehicle May 25th, I had it for 25 days and the dealer has had it for 33 days and counting. I thought about going through CAMVAP but was informed that the decision is binding and some of the funding for the program is provided by the manufacturers. Perhaps our friend in Calgary can let us know how CAMVAP is working for him. Have any of the Canadians that have the A pillar leaking problem received their fixed vehicles back yet, or had a satisfactory settlement with Ford?

Slight update..

 

Had a meeting with the Dealership I purchased the vehicle from Friday afternoon.. Met with the GM and the Shop Manager..

They showed me all the documents related to the Stop sell order which was put out in Canada, the day after I purchased our unit and the 22 page repair document that their staff have been reviewing. The Stop Sell order is still in effect for Edge's produced withiin a certain date frame across Canada from what they know of as well.

 

Everything's been ordered and received so far but their currently waiting on 2 parts which haven't been produced.. These will be shipped once they come off the line in either Oakville or US.. Entire interior including wiring will have to be re-done.. If these 2 parts come out next Tuesday (Pending no more Ford Corporate delays) they should be here by End of week and then the dealership can finally start getting to work.

 

GM Feels awful about all this, they didn't think the unit I purchased would be effected and the Shop Manager feels just as bad because we shouldn't be going through all this.. They have a brand new unit on the lot at the moment, GM has put in a request for Ford to buy back my vehicle so they can get me into this one.. Would be nice to we can get on with our lives this summer...

 

Will know more on Monday whether the waiting game continues or I get a brand new vehicle.

Same here, still waiting for customer relation manager's call back on updates and further decisions. Car has been sitting in dealership over 4 weeks now, I wish we have the lemon law here in Canada. Sucks man it sucks...

I actually waited 5 months for this vehicle! Ordered in February and received last week!

 

Once I found out about the leak, I was happy that mine was delayed as I was sure it meant I wouldn't have to deal with the issues that the others have. Unfortunately I wasn't as lucky as I thought.

 

At least we are all in this together and I have learnt so much useful info being on this forum! I am glad to hear that Ford is stepping up to the plate and I believe that with time they will do right by us, we just have to be patient and trust that it will all work out. I know, easier said than done. Trust me I wasn't patient when I first heard about my delay.

hopefully, there will be a solution for our Canadian customers since we do not have the lemon law here. Mine has been stuck in service department over 2 weeks now, waiting for further instruction from ford that what the dealship said.

I am wondering if the "fix" might not be working as they thought. Mine was held at he factory for over 2 months. I can't see it not having been inspected and repaired prior to being shipped. I just picked it up Friday, heavy rain on Monday and discovered it was wet on Tuesday. Mine should have been fixed before I received it. Not my dealership's fault since it was released from the factory and they did not receive instructions to hold it or repair before sale.

 

Unless it did not rain in Oakville since April, my vehicle sat in a lot there for months and if after one day of rain here it got wet, it most certainly should have been wet while sitting in the lot. I feel like mine was already repaired prior to shipping but yet now it is wet.....

God... 2 months... I thought i was the only poor guy until I found this forum.. now I gonna pick up all my broken pieces heart and find out a solution for this mess up.