ifork4u
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Posts posted by ifork4u
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I work at the oakville assembly complex and to answer the question about the retro fits,the retrofit is for the rear axle.apparently they were out of spec so ford is replacing the whole rear axles and shipping the defective ones back to the supplier.The axle swap takes approx 45mins to complete.I believe the units are then sent back inside to be quality inspected again and any other issues are then resolved.they are then shipped out.finding a specific unit would be hard as there are numerous holding areas were the unit could be before it is shipped.THERE ARE NO BAMMER ISSUES.
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Did any other oac employees hear that the complex will be on a supplier created downweek on jan.29th? I'm hearing the company that supplies the wheel rims cannot keep up with our demand already????
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Redfire Edge checking back in to see how you guys are doing...
I'm sorry to hear that you guys are still without your Edges! It's pretty incredible.
I don't care how good the vehicle quality ends up being when the Edge finally is released. The Negative Word of Mouth generated so far by this launch is not good! Unfortunately, this has put dealers in an akward position. So, even more discontent has been bred. It's going to take a major spin doctor to fix this one.
I do Customer Satisfaction & Loyalty research for a living. This one will be one for the story books for sure. :stop: BTW iforku - Customer-centric companies (e.g. SUCCESSFUL companies) are usually pretty thankful for "whiners" like us. Having ran the Office of the President (Complaint Resolution) group for a global company, I know full well that knowing what pleases customers and what P****S them off helps companies not only stay ahead of the competition but stay in business.
A lot of this could have been mitigated by open dialogue with Edge's early adopters (pre-order customers). Keep us up to date. Don't give us excuses. We'll respect you more for being honest and we'll stay customers.
I am even more persuaded that my decision to put a little "Zoom Zoom" in my life was a wise choice. :yup:
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Good then you can go on the chrysler forum and whine about how crap their quality is!!You guys that buy vehicles without ever even road testing them are wackos anyway!!
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Is the plant up to speed yet?
no the plant is not at full production capacity as of yet.I dont see that happening until at least the new year,as ford has reduced manpower to the point that even if they cranked up the line speed it would be down all the time as the jobs are overloaded.Until they come to their senses and add the manpower it will be slow going.
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Any of the Oakville people at liberty to discuss this?
http://www.usatoday.com/money/autos/2006-1..._x.htm?csp=N008
Off the record of course. Wink Wink Nudge Nudge.
:yup:
Im probably not at liberty,but not built station is the fact that they(ford management) has cut the manpower at our plant.So as a result the jobs on line are overloaded and undermanned.Two weeks ago they recalled 80 people to work only to lay them off again a week and a half later!MERRY CHRISTMAS. Most times when we have a launch we go in heavy on the manpower then reduce but this time they are doing the reverse.I do know they are taking their time with it and making sure nothing leaves the plant with any quality issues.They have a gruop of people outside triple checking for any quality issues.They also suspended the freestar build until the new year so they could focus on the lincoln and edge.So sit tight and hopefully you'll get yours soon (assuming you have ordered one) and it will be top notch quality!
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i've seen them all and that combo is one of my favourite's! great choice enjoy your edge!!
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Yep good old ford gave it to us canucks all right, built right here in canada and over priced already.$26,000 in the states and $33,000 here what a joke.So much for the company saving model!!
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The edge is only two row seating because they have the fairlane coming out in 08, it will have three rows.
Ford Edge: Edge Exceeds Expectations
in Articles, News & Reviews
Posted
That's great news!! too bad ford oakville will be reduced down to a two shift operation,and MORE people will be layed off as a result!! bye bye quality!!