Vick

I know. I was shocked too. Apparently part alone was $4500 and labor was only $150-200. 

I can confirm that replacing this control panel has fixed the issue. $5000 that dealer quoted me only took $140 at Ebay. 

Thanks pedro2u

Mikenlaura - Question for you or anyone reading this post. I have same issue with my 2013 MKX where Dual air button starts acting on it's own and keep dropping temp on one side. If i replaced the front panel with one from Ebay which is costing around $80, would that solve the problem? Is that what you did mikenlaura? Thanks