JenniferT651

On 8/21/2023 at 10:35 AM, ZcO123 said:

Just wanted to give an update on the issue here in case anyone searches for this problem in the future:

 

They pinpointed the noise and issue to be coming from the transmission. My dealership replaced the entire transmission and I haven't heard the noise for ~3 weeks of driving now. Ford seems to be pushing for the entire transmission to be replaced instead of ripping it apart and trying to find the exact problem. So I can't say exactly what went wrong with the transmission, but it saved a lot of time/labor replacing the whole thing. Several years with this noise-issue, that no one could figure out coming from this 2020 model, has finally come to an end... and hopefully stays that way!

Did they charge you? Or was it a recall issue? 

Yes! So I took the car to the dealership twice and they finally told me that it is normal for this car. It’s the high pressure fuel pump operating normally. Because there is no engine cover in this model (great engineering, Ford?) the sound is not dampened and we can hear it. It sooooo annoying and I have to blast the stereo to drown it out. If I had noticed when I test drive it I would not have purchased- talk about rose colored glasses! Plus it was raining, so I had that competing sound plus the sound of the wipers. There is a service alert/announcement/bulletin about it- I don’t have the paperwork on me or else I’d give the specific number. 

My fiancé drive it a bit yesterday and he thinks it has to do with the throttle. It does it upon acceleration going up hill and when you let off the gas, you can hear it skip and then stop making the noise. 

I hear it with the radio on and off while idling or traveling at lower speeds. As I accelerate, the vibratory sound seems to get higher frequency/faster. It stops when the car cuts off at red lights. I can hear it better when I open my door or hood.

Did you ever find out what this was? My 2020 edge SEL is doing the same thing.