I have a 2013 Ford Edge SEL that I bought recently knowing the liftgate was having this issue. The power liftgate will open using the keyless entry remote, the button on the dash and the actual button on the exterior of the hatch. However, it fails to close or even attempt to close. No beep or motor noise.
What I've done.
1. Checked the 30A fuse in under the hood and also the 10A fuse in the drivers footwell. Both are good.
2. Swapped out the power lift support strut with a known working Ford OEM. Did not solve the problem.
3. Tried the reset of disconnecting the battery (which is brand new). Same results
4. When I manually close the rear hatch and set in down, the locking mechanism does activate and pulls in/locks the hatch.
I appreciate any guidance on this. Thanks!
