Had a meeting today. Got in the car and tried no less than twenty times to do a voice navigation destination setup. Finally it worked after manually setting address. About ten miles into drive, stopped to pick something up. When I got back in the car, the screen was dead. No music, no nothing. Nada.
Continued on to meeting. Afterwards, pulled the fuse. Didn't work, Got home and pulled the red lead from battery. Waited a good hour or more. Reconnected it, and still nothing.
Called the dealership and spoke to the service manager who I am friendly with for almost twenty years. He informed me that almost every 11 Edge they have sold is starting to have this issue. He further informed me that they are awaiting a software fix for it. I asked him how it will be installed since the screen and all functionality is disabled. He didn't have an answer.
I am beginning to wonder of maybe there might be a class action suit brewing here. After all, I am simply not getting what I paid for. That, to me, is breach of contract. What say you?
