The dealer attempted to trouble shoot multiple times over about 6 months and found the issues with the windshield and mirrors. They also figured out the evaporator case after I collected a lot of observational data when the "whistle" occurred (what speed, outside temperature, outside wind speed/direction, configuration of the A/C (cabin recirculate on/off, A/C on/off, MAX on/off, etc)) and after they spoke with an offsite Ford engineer. They did call in a specialist at one point ... that might be the same as the "roving field representative".
One other piece of information that could be helpful: There was one other problem with my Edge; air was getting in between the door and the frame and escaping from the seal at the A pillar (at the top, by the driver's head). This fix was similar to the side mirror fix (adding foam) and was done at the same time.