mhollins

Yes she was looking when she was backing up but with two vehicles in the garage there isn't much room and you have to watch the mirriors more than anything else to keep from ripping them off on the garage door frame. Backing out of a tight garage sounds easy enough until you try it. But we're really bummed about this and will probable look elsewhere, other than Ford for our next new vehicle. Thanks for your comment. Jeez that sucks. I don't mean to be rude, but was she looking at all when backing up? If you had a BU camera, you would be seeing a screwy picture angle before the accident AND/OR if she looked back, she'd have see the gate wide open. There's no replacement for visual recognition. Btw, the hatch won't pop or close when in drive , so it must have been opened BEFORE put in drive ) I'm going suggest your wife pay more attention to her surroundings while driving. And if you REALLY believe it's the keyfob's problem, make a cover like I did.

Hi Everyone, we have experienced the same thing on three seperate occasions. The first time it happened to my wife while she was backing out of our garage. She didn't realize that the hatch was open and damaged the it when it contacted the garage door frame to the tune of 1700.00 dollars. Of course we couldn't dupilcate the condition so we drove on. A few weeks later as I was sitting in traffic at a signal light I noticed that the hatch was open. I tried closing it from the button on the dashboard and it wouldn't close. I had to put it in park and exit the vehicle to close it manually. A few weeks after that it happened to my wife again as she was backing out of the garage again and the hatch was damaged again. Can you believe it? I took it in to our local dealer and they contacted the Ford hotline to see if anyone was having this problem and they told me that Ford said that they weren't getting any complaints about unintended hatch openings. They kept the vehicle for a week and tried to duplicate the problem but were not able to. Ford said that there is nothing more they can do. So we have decided to disable the auto hatch opening and just do it manually.

[Hi We're new here too. We just took delivery of the exact same vehicle as yours. Even the same color and we love it. It's primarily my wife's but I can't wait to drive it. We don't buy new cars very often so I'm hoping this one will last a while. My first Ford in quite a while also. Usually a Chrysler Guy. The Vista roof is a blast, I just love it. Glad to be here and looking forward to sharing with everyone here. Thanks!!