OH .. now I understand what you are saying ... it's okay for Ford to make the statement that "when in a phone call, if your phone has a picture associated with the contact that you are talking to, you can see their picture here, on the main phone screen" ... because the general public will surely understand that what Ford really means is phones with pictures associated with contacts, and which also use the industry standard, published bluetooth interface will be supported. I must call my aunt on the farm in South Dakota and tell her that ... as she may be the only new car buyer left who is not following which phones use industry standard bluetooth interfaces. She may be foolish enough to believe Ford's advertisements mean exactly what they say.
In NO WAY do I, or did I, ever blame this on Microsoft ... and I understand Ford's position in not being able to support every phone idosyncrasy. I just totally disagree with their description of what will work in their system. Even if they said "for most phones that have a picture associated with the contact that you are talking to, you will be able to see their picture here, on the main phone screen", I could buy it. But, they unequivicobaly state "if the phone has contact pictures they will show on the main screen." Sorry you dislike iPhones so much ... that it has to be Apple's fault ... but I'm not talking about implementation here ... I'm talking about truth in advertisement ... and if you think that what Ford says in its ads is correct, then we just have to agree to disagree. I am done trying to make my point here ... I'm obviously failing ... but at least I will be getting Ford to officially explain it to me, rather than hear it only from other customers in a Forum. I've made my first call to the Customer Relationship Center (800-241-3673) and have been told that a supervisor will be in contact to give me a detailed explanation of the difference between what I've seen in advertisements and what actually works.
By the way ... my call does not indicate that I don't believe your explanation ... I definitely do believe it ... I just want Ford to officially tell me. I will publish their explanation here..