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stubby

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  1. I agree 100% I would have changed to Roadmaster if I wouldn't have had to replace the grill/ fascia. BO design doews not leave ANY wiggle room in the fascia. THe Roadmaster comes out the larger bottom grill that allows for the proper placement. Thanks I'm done for now and BO is off my list .
  2. What Blue Ox baseplate did you have installed? Did it result in an accurate ( like new) fit and trim of the hood and grill facsia? I have had mine redone three times and it still does not look correct.
  3. The results of the third baseplate ( Still BX2628 as far as I know) is that if you want your 2011 EDGE facsia to fit like it did when you bought it DO NOT buy Blue Ox. The third go around is better but still 3/16 low and an eight in from the front. They told my installer that they had a new Edge in the shop that they test fitted it to. Very unlikely. Their excuse is that every Edge is different. I don't think that Ford made money from hand bulding cars and poor fit and trim. Maybe I am being too picky and expect it to be right when I spend that kind of money on a car and supposedly "the best" tow system. There was a saying that I detested when I was in the service "that's good enough for Government work". Sounds like that is the attitude at Blue Ox.
  4. Mclean41 Have you already had the Blue Ox installed and are experincing the same issues?
  5. Yeh They do not keep me informed either. Very poor customer service and a total lack of interest on the part of management. I do hear from my installer that "they are still working on it" but no ETA for the fix.
  6. Almost 3 months in to this project and still no solution for the baseplate misfit. From what I am reading don't waste your time and money on Blue Ox if you have a 2011 or newer EDGE.
  7. Make sure that after you place the shifter in neutral, turn the key all the way to the left ( acc position not ON position). Unless you have the push button start. If that is the case you need to get some sort of trickle charger and a link from the motorhome to maintain the battery.
  8. I started this adventure in early January and here it is now almost April and Blue Ox still does not have a correct fitting base plate for my 2011 EDGE. The dealer cut the most recent version apart and tacked it together to the correct fit and sent it to the Blue Ox factory for evaluation. My biggest disappointment is that the Blue Ox management is so detached from the issue. The customer service person I am dealing with says that my Edge is the only one that is having problems. I don't believe that for a second. I am a breath away from replacing my grill and installing a Roadmaster Baseplate.
  9. Another week has past and no solution yet. Blue Ox can't seem to find a 2011 Ford Edge in Nebraska to do a test fit, or so they say. Have now escalated the issue up the Blue Ox chain.
  10. I am still waiting on Blue Ox to finalize the design of the BX2628 Base Plate. I have not heard from them in a week. They were supposed tobe getting a new Edge from a dealer to test the fit. If the install had not already cut holes in the grill I would be getting my money back and going with the roadmaster baseplate and hitch based on sandpiper's experience. Thanks.
  11. Blue Ox is redesigning the 2011 Edge Base Plate again. They are trying to get a 2011 in their shop to test fit it. Somehow I would have thought that they would have done that already. Will post again when it is installed and correct. Terry
  12. The Roadmaster site does not list a baseplate for a 2011 Edge. What is the P/N?
  13. Blue Ox is the only tow equipment supplier that makes a base plate for the 2011 Edge. The only problem is that it does not fit correctly yet. BX2190 is for 2007 to 2010. BX 2628 is supposed to be for the 2011 but does not fit right.
  14. Did you use a Blue Ox BX2628 Base Plate? I have had 2 base plates installed on my 2011 Edge SEL and they both have caused fender, hood, grill alignment issues. I would hold off on the purchase if I were you until Blue Ox gets their engineering straight!
  15. BX2628 still does not provide the correct fit and trim. Do not use it! The dealer tried to installed the BX2628 today. Spent 8 hours on it. The hood alignment was improved but the center grill is still drooped down. I thought that Blue Ox was the premire tow equipment but they do not seem to be doing their research throughly enough.
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