I hope I can get some help on this forum. I have a 5 day old 2011 Limited Explorer with My Ford Touch and am experiencing the following issues. After the system suddenly rebooted itself on Monday, whenever I am on the navigation screen there is an icon with the go back button and next to it it says NAV.MAP, wen pressed to try to clear, it brings me back to the previous screen. If I am on the home screen, the same icon appears and the caption is HOME, when pressed to clear, it clears, but with both issues once the car stops and then accelerates the issue comes back. Pictures of all events are at the bottom of this post. I have checked syncmyride.com and it is showing that i have 3 of the same update installed;
BT4T-14D544-BE Gen2 - V2.4 SYNC GEN 2 IMAGE CI 2/9/2011
BT4T-14D544-BE Gen2 - V2.4 SYNC GEN 2 IMAGE CI 1/26/2011
BT4T-14D544-BE Gen2 - V2.4 SYNC GEN 2 IMAGE CI 1/26/2011
I am hoping that someone here has seen this issue before, I have no faith in the dealership after reading some stories on other forums.
Monday Restart
NAV Message
Home Message
