I have a 2009 Ford Edge with navigation and Sync.
This morning my battery was dead, completely dead. My daughter jump started me and I made it to work. Everything seems to be fine now, battery is holding a charge.
Except: Sync is seemingly dead. Navigation and radio work fine. My presets on the radio were not lost. But sync is dead.
When I press the Media button a message at the bottom of the screen says, "Connection error - Contact Dealer." The instructions in the user manual for Sync say to do a "Master Reset" I press the "Phone" button and follow instructions. When I press the Phone button nothing happens. Nada. I believe that Sync might be really dead.
Is there a master reset button on the Sync itself? Or could there be a fuse just for the Sync that I should check? I'd prefer not to take it to the dealer and arrange carpool, etc.
Your help is appreciated.