Ehudhoc

I have the 2011 Ford Edge Limited and the Synch system has been a big problem since day 1. It is extremely frustrating!!! I've been to the dealership several times for updates and nothing seems to help. I was told they would have a final solution on April 20th. This morning I had it updated again and in the afternoon the system reset itself while I was driving. Does anyone know if there is a class action lawsuit in progress? If not, does anyone know how to start one? I want to be reimbursed for this. They should test their vehicles before putting them on the market. I am paying a lot of money to drive this vehicle and it is not meeting my expectations.