In the first week of owning my Edge I noticed that the My Touch screen was lagging, then it escalated to a point where it just randomly didn't come on when I started the vehicle. From there the problem graduated to where it would shut down while in use and would stay off for extended periods of time.
I've had the vehicle into the dealership 4 times already to repair the problem, the last attempt they replaced the entire module and reloaded the updated software which only led to different issues with voice commands and ipod control. Now the dealership wants me to bring it back a 5th time so that another attempt to resolve the issue can occur.
Keep in mind, I've owned my vehicle for 2 months and 2 days and it has less then 2800 miles on it.
My questions are:
Has anyone else had this happen?
At what point will this fall under the "Lemon Law", with respect to the number of attempts to repair the same issue without resolution?
Does anyone recommend that I take the vehicle to a different dealership?
Thanks in advance.
