Summerwind

Update: Dealer is not able to fix the problem and I have been given a phone number for Ford Customer Service to pursue this further. I can see this will go nowhere. A $200 Garmin GPS outperforms Ford's answer for a navigation system. What is sad about this is the price paid for "My Ford Touch" that did work at one time but now is useless. Maybe time for small claims court.

This is another problem I am having. System is not displaying traffic although that is selected. I'll be returning to the dealer today to get an update as the tech was going to "emphasize" to Ford, reloading software did not fix the problem.

The route was not edited. Two different routes using the interstates. Even stopping for fuel and restarting the vehicle did not stop the system trying to reroute.

2011 Edge Limited with nav. After the s/w upgrade, when programming a trip there are two problems dealer can not fix. A trip is programed using mostly interstate driving. After approximately three hours of driving, nav system will give directions to turn off the interstate and wants driver to drive on surface roads that do not go to final destination. If turn command is ignored, system will recalculate using original route. But then this is repeated several times during the trip. It makes no difference if shortest route or fastest route is selected. Had I not been familiar with the programed route who knows where I would have ended up. Unre;iable navigation system. No problem prior to upgrade. Additionally when driving the interstates, the split screen should show distance and time to the upcoming turn offs. Distance is shown but time is not. Only shown as 00h:00m. Is anyone else experiencing this?