My 2011 edge with 5300 miles on it has metal tapping noise on start up, I took it to the dealer a month ago and they said that they could not hear it. Over the next few weeks the noise increased in volume and the duration of time before it subsided, so i took it back to the dealer and left it there so I could return when the engine would be cold and have the tech be there with me and listen for the noise together. This time he heard it and then he stated that it did not sound normal for a new engine but he thought Ford would decline to do anything about it. When I picked it up the next day (it was also there for a defective interior trim issue) the service writer produced a "497000-engine noise concern" bulletin. This stated that some 2011 edges may have a tick or metal tapping noise upon start up and warm up but it would not damage engine or cause long term durability concerns and engineering is investigating this concern and recommends no repairs be attempted.
It seems to me that if Ford is investigating it, then they don't know what it is, and therefore how could they know how this might affect the engine over time.
This is my first new Ford and overall I like the car, but multiple visits to the dealer (two for interior defects and engine noise), and increasing metal tapping noise coming from the engine. All in the first three months concerns me.
Any constructive input is always appreciated.
