cjackson

Strange you lost all your presets with a fuse pull, I've pulled mine a couple of times and never lost anything. I do know if you do a master reset it does delete the phone pairing and nav setup options and door lock settings etc,, but even that I didn't lose my radio presets..

 

M.

I thought it was odd too based on what others were saying on the forum. That being said, it crashed again this morning. So the next step is the dealer. I am not looking forward to this at all... I could rant for hours about how this is a massive amount of BS and what-not, but I really just want the darned thing fixed.

Welcome to the joy of Edge ownership! It is a great car and I love mine. Though the MyTouch/Sync is still uber-unstable. I often have problems with the BT myself, as well as lock ups, problems with the Nav system, etc. It just seems as weeks go by the system gets unstable (does remind me of Windows). In fact, every 2-3 weeks I end up re-booting my sync system by pulling fuse 29 to get it back to stable. In fact, just today it totally locked up and it had to re-boot.

 

As the engineers did not design a way for us to reboot our systems, we are forced to pull fuse 29. Pulling and reinserting this fuse will force a reboot of the system Sync system. This is evidenced by a Sync screen with a boot-up like progression bar. It says it is doing "planned system maintenance" or some such thing but it is just a reboot screen. No data is lost with this fuse pull reboot. This gets my system back to normal...for a few weeks. You can find many references to Fuse 29 throughout these forums (that's how I learned!)

 

The service department said a month or so back a big patch was coming...so hopefully that will bring more stability to the Sync/MyTouch System.

Thanks! I do hope there is a update soon. Having bought the car only a short time ago and already having to pull a fuse for correct operation is poor business practice. In any case, pulling fuse 29 solved the lock-up issue as I suspected it would. The side-effect is that I lost all my presets and settings. It didn't take long to put them in, but I am really not looking forward to doing this every couple weeks/months. That's unacceptable. The only issue not rectified by cycling the fuse was my USB failure. My USB port still does not work. It used to, but no longer.

I have a 2008 ford edge and the usb port just stopped working all together. It won't charge or connect to anything, I have tried a few different ipods and a thumb drive. I thought the issue was with the usb cord I had so I bought a new one and that did not help. I also tried removeing the fuse associated with the usb port and that did not help either. The fuse is still good too. I also know the audio connector still works. I also removed the center consol panel to make sure nothing was loose in there. Is there anything else I can try before taking my car to the dealership to have it fixed?

This happened in my 2011 Edge SEL....right before the whole system stopped working. I am not sure if one thing as anything to do with the other but it seems so. People seem to have luck with pulling the fuse to the Sync system and essentially putting it through a hard reset.

Just joined the forum and happy to be here! Unfortunate that my first post falls under a "problem" category. That being said, my issues are as follows:

I have had a few problems with Sync since I purchased the car in April. (2011 Edge SEL) The problems were getting progressively worse and now the system doesn't work at all after only two months of ownership!

The first issue I attribute to the phone and not the car, but I would attach my bluetooth phone (old nokia) and I could receive calls through the Sync system, but not dial out. Attempting to dial out would cause the system to just hang until I canceled the call.

The second issue is with my USB. I had my ipod attached via USB and everything was working great. Then one day it stopped working and now I can't get the USB to work at all.

Now yesterday, I started the car and the touchscreen was blank except for a message stating "No Program". Restarting the vehicle cleared the error. This morning I started it and it was the same problem. This time restarting the vehicle does nothing to rectify this problem.

Any suggestions on dealing with these issues? Will pulling "a" fuse bring back the screen and USB?