cjackson

I thought it was odd too based on what others were saying on the forum. That being said, it crashed again this morning. So the next step is the dealer. I am not looking forward to this at all... I could rant for hours about how this is a massive amount of BS and what-not, but I really just want the darned thing fixed.

Thanks! I do hope there is a update soon. Having bought the car only a short time ago and already having to pull a fuse for correct operation is poor business practice. In any case, pulling fuse 29 solved the lock-up issue as I suspected it would. The side-effect is that I lost all my presets and settings. It didn't take long to put them in, but I am really not looking forward to doing this every couple weeks/months. That's unacceptable. The only issue not rectified by cycling the fuse was my USB failure. My USB port still does not work. It used to, but no longer.

This happened in my 2011 Edge SEL....right before the whole system stopped working. I am not sure if one thing as anything to do with the other but it seems so. People seem to have luck with pulling the fuse to the Sync system and essentially putting it through a hard reset.

Just joined the forum and happy to be here! Unfortunate that my first post falls under a "problem" category. That being said, my issues are as follows: I have had a few problems with Sync since I purchased the car in April. (2011 Edge SEL) The problems were getting progressively worse and now the system doesn't work at all after only two months of ownership! The first issue I attribute to the phone and not the car, but I would attach my bluetooth phone (old nokia) and I could receive calls through the Sync system, but not dial out. Attempting to dial out would cause the system to just hang until I canceled the call. The second issue is with my USB. I had my ipod attached via USB and everything was working great. Then one day it stopped working and now I can't get the USB to work at all. Now yesterday, I started the car and the touchscreen was blank except for a message stating "No Program". Restarting the vehicle cleared the error. This morning I started it and it was the same problem. This time restarting the vehicle does nothing to rectify this problem. Any suggestions on dealing with these issues? Will pulling "a" fuse bring back the screen and USB?