fanningb

Tried both ways. If I say "Call x on Mobile" it says mobile number not found, call on other? If I say "Call Name" it says multiple numbers found, Call on Work or Home....no mention of mobile

OK. I've got more info. It seems that the contacts in questions have multiple numbers that can be seen via the display, however, the voice recognition will not acknowledge that there is a mobile number associated with the contact even though the number in question is stored in Sync (it can be seen on the display) and is filed as a Mobile number on the cell phone. Anyone else have any thoughts?

Thanks. I checked - all the contacts are in proper case. Still have the issue.

Hi all, Anyone have any experience with Sync missing phone numbers after downloading a phone book? I have both a AT&T 8525 and a Razr v3xx paired with Sync in my Edge and for each of the phones, I have some contacts that have certain numbers from the phones but not others (ie Sync shows a home and work number for someone, but not a mobile number even though the phone has it). I've seen some MS folks on here. Anyone have any thoughts on how to troubleshoot this? Thanks, Brian