I have had my 2011 Edge for 13months and have had it at the dealer no less than 20 times for the Sync malfunctioning. During the last "update" I was again assured that it was fixed. Now 2 months later my radio is slow to turn on/off, my navigation isn't working. My text messages come in at all odd times when they were sent previously and ignore the NEWER messages that have come in.
This is getting very old. One of the main reasons I spent $38K on this vehicle is because of its technology. Technology that malfunctions constantly.
I welcome your ideas.