mustang90

UPDATE: Sync is replaced and no more USB REMOVED error!!!! My only issue now is that its not responding to voice commands to find certain artists. All the required information is entered for each file, but I can only call out a few artist names. I can manually select them by going thru the menu, but voice commands are being a pain is the ass for me right now. So I guess its sorta fixed. All I know is that my buddies zune worked better with my sync then any ipod ever did. Good luck everyone. If anyone wants my dealer's name / number let me know.

UPDATE: My car went into the dealer yesterday and sure enough they are going to replace the sync module. They said that the "sync hotline people" said that there is an ipod compatibility issue and that the sync modules in the cars being built now are different. Whether it is just software I dont know, but regardless, the one I'm getting replaced had an issue. Unfortuanatly they told me I'd have to come back next week to get it replaced because the part could not be delivered overnight. I guess they said they are in demand right now, go figure. I should have mine replaced by some time next week, I'll post when that happens with my results. Hopefully everything will work. Good luck guys and I'd recommend going to your dealers. Have them call sync, they know of the problem and will attempt to fix it.

I'm pretty sure it's not just an issue with the cable; who knows. Sync called me a few days ago and bacically wanted my dealer to replace my sync module. They seemed to think that this was a better solution to the problem due to the fact that they do not know what the problem is yet. My sync worked fine with an ipod nano and an ipod picture a day ago. I just have a problem with my 30gig video. If it was just a cable, I would think it wouldn't work for any of the ipods. I'll post if and when my module gets replaced.

Guess I might be making a call to the dealer too. Would hate to have them tear apart the dash when some kind of update could solve the same problem... I used a zune the other day and it worked perfect with my car, still no luck with my 30gig ipod video though.

Do you know where to find the phone number for Sync Customer Service? All I could find was a stupid email link on their webpage? Post the number if you know where it is; I'd like to call every week or so...

I would not even bother bringing the car to the dealer; my dealer tried two other ipods with my 08 Fusion and a different cable (I use the apple one) with no luck. All they did was take down my phone number, ipod version and firmware version and supposedly forward it to some Ford Sync guy. Its been almost a month and I have not heard anything back form them or found any answers on the net. If you want to read about more people's probs with this go to my Fusion Forum link in the 2nd post. No one is having any luck at all. Someone even said that they have this porblem with their Zune! -Definatly let us know about the new Sync module though, if that does anything we will all probably be calling our dealers in a day or two...

Hey, I have exactly the same problem with my ipod video. Here is my post in the fusion section: My Fusion Prob. I have the "enable disc space use" option turned on in itunes. Thats the only thing that I think it could be, but it'd be a pain for me to turn it off. Maybe give that a try and post if it works. This issue definatly sucks!