I have a call in to Ford to see what they have to say. I might press them for a warranty replacement. Since its been a month and they can't tell me when they can fix it, to me thats the same as saying they can't fix it.
Shouldn't happen with a 3 month old car, but I can understand that it's just one of those things. Were they've failed in my case is not being able to get the part to correct it.
Otherwise, I like my MKX.