After a year and a half of owning a 2010 Edge, my daughter and I were driving down the highway, traveling at approximately 63 miles per hour. We both heard a loud noise as if a balloon had popped on the ceiling, only to find that the front portion of our sunroof had shattered --- away from all 4 corners of the roof.
We had not met any vehicles coming from the other direction and no one had passed us.
Thank goodness we did not have the sunroof cover slid open or we could've gotten pelted with the glass.
Anderson-Ford Lincoln Mercury in Grand Island, NE, did NOTHING to help us with this -- "Corporate Ford" said there was nothing they could do as it was considered a "window" issue.
We have since traded it off and bought a brand new Dodge. I will never buy another Ford as long as I live with the poor customer service we received.
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