Lila

Thanks so much! I was really stressing about this and the lack of answers from my service department. I will definitely PM you and appreciate it. This Forum has been really helpful. It is how I first found out about the TSB that replaced the wheels completely, printed that, took it into the current service department (as the first dealer did not do anything) and they at least found the more updated TSB and did Something...

So all 4 tires have leaked since 2012 (it's a 2011 Sport). A year ago (April 2013) they did the TSB 12-6-2, which unfortunately was an update to the previous one where they would just replace the wheels. Now one of the wheels leaks again and in one-two days without driving it, is is completely FLAT! Nonetheless I have to pump the tire every single morning!! I took it into the dealer and they said I now have to contact corporate as they already did the TSB previously and now there is nothing they can do. I don't understand why they can'd do the TSB again or take pictures of the issue and send into Ford for me?? Do they expect me to take the tire off the wheel? Sounds like BS, so not sure what to do. Any thoughts? FordService can you help point me in the right direction? PLEASE HELP!

So all 4 tires have leaked since 2012 (it's a 2011). a year ago (April 2013) they did the TSB 12-6-2. Now one of my wheels is leaking and in one-two days without driving it, is is completely FLAT! I took it into the dealer and they said I now have to contact corporate as they already did the TSB previously and now there is nothing they can do. Sounds like BS, so not sure what to do. Any thoughts?

I recently had a problem with my wheel/tire. I really only knew about it because I found that my tire had a nail in it and PSI had been low off and on for weeks. I took it to a tire shop for a simple patch and three weeks later I was still losing tire pressure, about 5-10 PSI overnight. When I took it back to the tire place (thinking perhaps the patch was not holding), they noticed that there was corrosion at the bead seat area, but they did not tell me before deciding to take a wire brush to the wheel and seal it. I then proceeded to take it to Ford, since my car is barely a year old, who informed me that the tire place had voided the warranty on the wheel. The man at the tire place did not believe me when I told them that they were factory wheels and just told me "well I don't want to argue with you honey, but those are not factory wheels." Just because I'm a girl does not mean that I cannot understand or do not care what work you are doing to my car, nor does it mean that I do not know what comes factory on my car that I did months of research on before deciding to purchase. Anyways, I don't know if they really did void the warranty but I was able to get the tire place to replace my wheel with a new one, free of charge, as they did unauthroized work. In a previous post someone attached the TSB for this problem. Based on what I saw there, Ford is to determine whether there is corrosion at the bead seat area and then are supposed to supply you with a new wheel. Let me know what happens if you take it back with the TSB, as I am pretty sure my other wheels will one day have the same problem. I would suggest bringing the car in once the tire pressure light has been triggered (as long as the PSI isn't dangerously low, obviously), as that is the first step to the TSB. Hopefully Ford will honor this TSB and not try to do a quick fix again for you. Good luck and I hope to hear that it worked out.