edge1217

OK, I may hold the record here for squeaking in under the 13N02 warranty wire -- 9 years and 11 months on my 2013 Edge LTD, just 1 month to go under the 13N02 extended warranty!  Four times the brake pedal went almost to the floor, always at low speed just a few feet from a stop sign or stoplight, and only when the right front wheel hit a pothole or washboard surface at that very spot. The car would stop but it took some extra distance and it wasn't a very confidence-building experience. Fortunately no one was in front of me on any of these occasions. The brakes would return to normal after the car sat for a while, apparently as pressure built back up in the booster. My local mechanic couldn't replicate the problem and said everything seemed normal, but he suggested going to the Ford dealer because he knew there was a TSB on this issue. The dealer verified that the booster was leaking vacuum, so he replaced it at no charge under 13N02. I'm so glad it failed when it did, because usually these kinds of problems come up the day after the warranty expires. Just under the wire, but I feel like I won the lottery! 

A few weeks ago I brought my 2013 Edge LTD AWD with 48,000 miles into the dealer to check what seemed to be a small but persistent leak coming from the transmission area. They diagnosed it as a PTU that was throwing fluid out the upper valve, so they replaced the PTU under my Extended Service Plan. As soon as I got it home, I noticed it was still dripping, but this time instead of the heavy, black sludge that it was leaking before, now it seemed to be much lighter in viscosity and more reddish colored, more like transmission fluid. I brought it back and they assured me the drips were just "residual transmission fluid" (from the original PTU failure) that was still dripping off the lower transmission mount. They cleaned the mount and test drove the car and assured me it wasn't leaking, but they advised me to give it a few days in case they missed some remaining fluid when they cleaned it. Two weeks later, it was still dripping, but now at a worse rate than before, and worse after highway driving. No way was it residual oil from the original PTU failure.

I brought it back for a 3rd time and sure enough, today they confirmed it wasn't residual oil. Now they say it was a crack in the torque converter housing (P/N AA5Z*7005*A). They replaced the converter housing and re-sealed the transmission case halves, and replaced a few small one-off tranny parts (cup, seal, bearing, funnel, pins, nuts, bolts). They assured me all was good, but once again they warned me that some "residual fluid" may continue to drip from the trans mount for another week or two.

I drove the car home, and looked underneath an hour later. There was a huge 3' long puddle about a foot behind the spot of the original leak, about dead center on the vehicle (or maybe very slightly toward the driver's side of dead center). It was colorless and odorless, so I'm assuming it is just A/C condensate. It just seemed like a lot of water and in a spot that I never really associated with the A/C condensate (somehow I thought it came out more toward the passenger side, and a bit more forward). The undercarriage seemed pretty wet too. I took a short drive with the A/C off and got a few more additional drips, but not the same quantity as before, so I'm cautiously optimistic it's just condensate.

So I have three questions....

1. How common is it for a torque converter housing to crack? This and the PTU were a "same-event" repair. Should this kind of problem make me consider ditching the car before the tranny/PTU goes again (and possibly after my ESP plan expires)?

2. The type of fluid that was leaking initially seemed very different from the stuff that was leaking immediately after the PTU replacement. Is it possible that the dealer messed something up when they installed the PTU, and caused a leak in the tranny?

3. Can someone please confirm the normal location for the A/C condensate to drip? Is it dead-center (or slightly driver's side of dead center), and just behind the front wheel wells?

Many thanks. I still really love my Edge, but I lost faith in this dealer's service department and I'm beginning to question if this car's power train can go the distance. It only has 48k miles and I've taken meticulous care of it and have been very diligent about bringing it back to Ford for all maintenance. Suddenly I find myself questioning its reliability.

My new dealer-installed PTU is still dripping on my 2013 Edge LTD AWD with 48,000 miles. A few weeks ago, I brought it in to check a leak and they told me the PTU needed replacing. It was a thick, black greasy looking spot and from what I read on the forum, it seemed as if I was another victim of the PTU problem. They indeed told me that the PTU had blown fluid out the upper valve, and it had to be replaced. The extended warranty covered that, so no big deal. However, as soon as I got the car home (just 37 miles after I dropped it off for the new PTU), it was still leaking in the same spot, but this time the fluid looked thinner and more reddish. I brought it back, and the dealer assured me that it was just residual "transmission fluid" dripping from the frame. It seemed strange to me because the fluid seemed different, and it seemed odd that they were so sloppy that they didn't wipe down the frame, but what do I know. They told me they took off the trans mount and trans fluid dripped out of it, and they cleaned it really well and ran the car on the lift for 45 minutes and found no leaks. They assured me that while there might be "1 or 2 more drips", nothing was leaking and the drips should be totally gone. It's been 2 weeks, and the drips continue. The dripping seems worse after I've had the car out at normal highway speeds. Every time I park the car in the garage, I put a clean paper towel under the car, and every morning there are fresh drips.

I made an appointment to bring the car back for a third visit so they can fix it properly this time. In the meantime, I took a photo of the area where the drip comes from. I noticed some strange black goop near the drip. I can't tell if that's gasket sealer from the PTU replacement, or if some bonehead tried to plug a leak with some kind of sealant. I have no idea what I'm looking at, so I'd love to get some opinions before I head back to the Fix Or Repair Daily guys. The yellow circle in this photo is the spot where the drips come from. The drips are reddish brown and appear to be old transmission fluid. The red circle show the black goop that I'm trying to figure out. Any ideas?

Does your PTU use transmission oil or gear oil?

Glad you picked up on that. They kept calling it transmission fluid when they talked to me, and they wrote it up that way on the repair ticket. That threw me, because I thought the PTU used a heavy synth gear oil. The original leak was a very black, sludgy kind of drip. The fluid that leaked out after the PTU replacement was definitely lighter in color and viscosity than gear oil, kind of a very light colored reddish brown, which seemed to me more like old trans fluid like they were saying. I actually brought the paper towel to show them how light colored and thin the fluid was, and they both looked at it and said it's old trans fluid that "blew out the top valve" on the PTU and dripped onto the lower trans mount. That really confuses me, because I thought when stuff blew out the top valve, it was gear oil. Is it possible that trans fluid could have leaked out somehow during the PTU replacement? I think I'd better check my trans fluid level before I take the car out.....

Did they clean out the undercarriage to ensure the leak is truly gone or easily spotted for next time?

They claim that they cleaned it and saw no new drips after running it on the lift and test driving it later. I haven't looked under the car yet. Right now I have the car in my garage with a paper towel on the floor. I'm afraid to look.....

My gut also tells me you'll be back - is it a warranty repair, and if so can't you take it to another dealer?

It's covered on the Extended Service Plan warranty for now. The Factory Warranty didn't apply because while I was still within the mileage limitation, I was over the time limit. With the ESP my PTU replacement cost me $100 deductible, and I believe the new PTU is covered for 2 years under the Parts warranty. If the new PTU drips again, I will take it to another dealer rather than deal with my current guys again.

I just picked up my 2013 Edge LTD AWD from the dealer. They changed the PTU last week, and after just 37 miles on the new PTU I noticed it was leaking again from the same spot. I brought it back today, and the Service Advisor and the Service Manager both told me that the "new" leak was actually just residual transmission fluid from when the 1st PTU had blown out the upper valve. They said the old transmission fluid collected inside the lower transmission mount, and the old fluid was dripping out of that. The repair ticket says they removed the lower mount and drained the residual fluid out of it, cleaned it, and then let the vehicle run on the lift for about 45 minutes. They checked again for fluid leaks and saw nothing, and they assured me there will be no more drips now. They're the "experts" and I'm hoping they are right, but my gut tells me I'll be back there again next week.

I had 152,800 when I traded in my 11 sel awd. Never any issue with the ptu- fluid was never changed that i know of. Worked fine. No issues. I did buy a 17 awd and love it.

Hey CTFordfan. Oxford? Small world, I'm just on the other side of the Stevenson dam. I'm still thinking about buying a 2nd Gen Edge, but getting the FWD instead. I've loved my Edge and I really like some of the changes they made to the 2nd Gen models. I am still seriously considering buying another one, but I'm just not as enthusiastic about it as I was a couple of weeks ago before my PTU problem. If I do get another Edge, I'll be shopping around for another dealership. If you don't mind, I'll PM you to ask about your dealership experiences with your two Edges.

Do you feel that you really need AWD? Plenty of folks here (Northern Indiana) that get around just fine with FWD.

I considered forgetting about AWD but I live in CT where the snow flies, and there's not a straight, level stretch of road anywhere nearby. The AWD has really helped me on more than a few occasions, and it's reassuring in snowy weather to switch to the AWD dash display and see how all 4 paws are digging in. FWD would eliminate the PTU worries, but I'd really have to think pretty hard about giving up the benefit of AWD. It's an option, but it's one I have to warm up to.

OK, so 3 days after the Ford dealer replaced the PTU on my 2013 Edge LTD AWD from the Ford dealer, I now have a bigger puddle on my garage floor than I did before they replaced the PTU. It's coming from exactly the same spot. The oil seems lighter in color and viscosity than the thick black gear oil that was on the garage floor before the repair, but I assume that's because the new PTU only has 37 miles on it and the oil hasn't had a chance to cook to sludge. Yeah, 37 miles, half of which were the trip back home from the dealer after I picked it up. I called the dealer an hour ago and kept getting sent to the Service Dept voicemail, which is what happens every time I call these guys. I'm still waiting for a call back. Two weeks ago we talking to a salesman about a buying a 2018 Edge Titanium and becoming a 2-Edge household. Now after this experience and reading what others have gone through with Ford PTUs, there's no way I will be rolling the dice on a new Edge. Once this car gets repaired properly and doesn't leak for more than a week, I'm getting rid of it rather than deal with this problem over and over again. This car was carefully driven and maintained, and at 47,000 miles I shouldn't have questions about whether this car can go the distance. I have lost my faith in my dealer's service department, and in Ford. Not a happy camper....

I just got my 2013 Edge LTD AWD back from the dealer after having the PTU replaced. The service manager said it was blowing gear oil out the top valve. If anyone is interested, they replaced it with a PTU Part Number AT4Z7251G. They also replaced a gasket 7T4Z9450AA and a seal 7T4Z 5F263AA. The work was covered under my Extended Service Plan, but I had to pay the $100 plan deductible. I hope this PTU holds up, but after reading through these posts I'm not very optimistic.

The service manager said that they remedied the situation with a redesigned PTU on the 2nd Generation models, but only on the V6 AWDs. He says they haven't seen any problems at all with PTUs on the 2nd Generation models, although it's still early in the going for problems to arise.

I'm still thinking about buying a 2018 Edge Titanium AWD, but my enthusiasm level is a lot lower after experiencing a major component failure at just 47,000 miles on a car that's been well maintained and driven with TLC.

It's been a while since I posted on this forum. As so many others have reported, I brought my 2013 Edge Limited AWD (47k miles) to the dealer to have an oil leak checked out. I was noticing a black spot on my garage floor, but didn't have any unusual sounds or performance issues to report. The service rep called this morning and told me the PTU is leaking and has to be replaced, and my car will be tied up for a few days. He said our extended service warranty should cover the repair, perhaps with a $100 deductible (he's waiting for warranty authorization and confirmation).

After reading exactly 546 posts about this issue on this forum, I now realize PTU failure is a very common problem with Edges. I suspect this won't be my last PTU replacement if I keep the car a few more years, and the next replacement probably won't be covered under warranty.

When my wife and I dropped the 2013 Edge off for service (before I knew the diagnosis), we stopped in the showroom and got really psyched about buying a 2018 Edge and becoming a 2-Edge family. We were planning to put a deposit on a 2018 Edge Titanium in the next couple of days before the current incentives expire. But to be honest, our enthusiasm for a new Edge (or any Ford) has suddenly been dampened after hearing about how common the PTU problem is, and how resistant Ford has been to remedy the situation.

Toward the end of the 546 posts, I began to see a glimmer of hope, in that it seems Ford had finally provided a PTU drain plug on the newer models. It was unclear to me from the posts if this applies to all US models, or just the Sport. Can someone please clarify that the newer models have the drain plug to facilitate an PTU fluid change? And do all models have what appears to be the cooling baffle/deflector that JSchneid showed in Post #527? Have any other modifications been made in the newer models to help alleviate the problem?

Our specific interest is in the 2018 Titanium 3.5L Ti-VCT V6 AWD.

Thanks very much.

It's been 4 years since I originally posted this thread about rust forming on my 9 month old 2013 Edge door panel flanges. My Edge has now been in service almost 5 years, so just for the heck of it I went out tonight and checked it so I could give a long term update.

I'm happy to see that the rust has not returned on any of the 4 door flanges. So at least in my case, Shantz was right -- it was just surface rust from tiny metal shavings sitting on top of the paint, which had not been cleaned out in the factory. A little Iron-X brushed on with a toothbrush, and then well flushed and blown dry, is all it took and it was a permanent fix.

Hi guys, thanks so much for this very informative thread! The driver's side A/C on my 2013 Edge LTD (45k miles) suddenly started blowing super warm air today, but the passenger side was fine so I figured it was a problem with the blend door controls. I followed the instructions in this thread and disconnected the green electrical connector on the driver's side BDA, which was very easy to access. I waited about 1 minute before plugging it back in. Around 30-45 seconds (still disconnected), I thought I heard a faint noise like something was resetting, but I wasn't expecting that so the noise might have been something else. I plugged the green connector back in after about 1 minute, and started the car and A/C. Everything at least for now is back to normal, definitely cooled air coming out the driver's vents now even though the engine temp was still quite warm. Fingers crossed, but for now it looks like this simple reset did the trick. BTW, I did this with the engine and A/C off.

I will definitely post here again if the problem comes back.

This thread probably saved me a few hundred bucks and a lot of aggravation by avoiding a trip to my dealer.

Thanks!

Just a quick update. It's been a year and a half and two winters, and still no signs of rust after I applied the Iron-X to the door flanges. So far, so good. I think Shantz was right about it just being filings rusting on top of the paint.

Oh, BTW, still waiting for the dealer's service manager to get back to me on the rust issue after he promised to check with Ford. It's ok, it's only been a year and a half....

Eventually the problem cleared on its own. Apparently my Edge got sick of Ariana Grande too.....

Wow, WWW, surprised you remembered! Yes, I did the full treatment this past fall to get some good protection before this winter. Not to get too far off topic, but I used Iron-X, clay, Duragloss 105, 501, & 601, then finished off with Collinite 845. Just like what I outlined over on the detailing section of this forum when the Edge was factory-new. Came out great once again, took me almost 2 days with 2 washes, masking the trim, polishing the glass, etc. My 2+ year old Edge looks better than the day I took delivery. Don't want to stray too much off the gearshift topic here, so if anyone has any questions check out the detailing discussions here on this forum.

As for today's gearshift replacement, I'm just happy that my Edge isn't yelling at me to "Shift to Park, you stupid idiot!" and I'm not yelling back "I already did, you dumb ^%#!" My wife didn't like it when I talked to the car like that........

Just an update about my "Shift to Park" problem with my 2013 AWD Limited. Today my dealer replaced my gearshift lever assembly. 25k miles and about 2 1/2 years on the road and it was fully covered under warranty, no hassles at all from the Service Dept. Part Number was CT4Z*7210*KC, I assume this is the modified lever that was due to be released this past September, but I don't know if that can be determined from this P/N. All seems ok so far, will post back if any more issues arise.

Just wanted to update my recent post above. I was getting the "Shift to Park" error message even though the tranny was definitely in Park. It was happening with greater frequency and I learned that I could eventually clear the message if I really jammed the shifter toward the dash as far as it would go. That's not cool. Today I had to bring the Edge in for a routine oil change so I had them take a look at the shifter problem. Fortunately I got the error when I parked in their lot so I left it like that. It was 9:30AM and the Service Advisor told me something must be "in the air" today because I was already the third Edge/MKX this morning with the problem. It's been bitter cold out so maybe that brings out the worst in this issue, who knows. After the tech looked at it, the SA told me he needed to order a new shifter unit. He said that's the norm, that he's seen this same issue quite a number of times over the past couple of years and only once has he been able to simply adjust the linkage. If I understood him correctly, there are two different issues that require two different fixes (the less common issue is fixed via the linkage and the one that most people seem to experience requires a replacement). I'm actually kind of glad that I get the full replacement, rather than wondering if the linkage will slip or if the other type of problem will eventually occur. Fortunately, this is covered under warranty. It's about a 2-3 hour job. Part is on order and I bring it back next week.

OK, here's one to ponder. For almost 2 months the screen display for one of my FM HD stations has been stuck on the same artist name and song title. Unfortunately, it's "Break Free" by Ariana Grande. It seems to only be the one station that's stuck. Think this is a Sync issue or a problem with the radio station?

My 2013 AWD Limited just started doing this a week or two ago at just 23k miles. Chimes go off and a message tells me to Shift to Park when I'm already in Park. It's very annoying and it seems to be happening much more regularly now, and I'm concerned that some day this could put me into a bad "situation" in a parking lot in the middle of nowhere.

I can't figure out what's going on but it doesn't seem to be anything I've been doing differently. Might be my imagination but as a few others noted above, but I think I cleared the "Shift To Park" message once or twice by clicking the shift button, but it doesn't seem to be a consistent fix.

I'll bring it in on my next oil change and have them check it out. I'm expecting the usual "never heard of this before" like I got when I complained about the metal filings rusting in my door seam flanges. At least now thanks to this forum I have a staring point to "share" with them when I ask about the Shift to Park thing.

I've been using a Griot's Garage DA with a 5" Lake Country backing plate and 5.5" Buff & Shine pads. A few areas are a little hard to reach with the 5.5" pads so rather than buying a whole new 3" DA I was thinking of mounting a 3.5" backing plate and using 4" pads for those areas. Is it ok to do this? Somewhere I thought I remembered seeing something about the balance being thrown off or the rpms being too much when a smaller pad is mounted on a machine that was designed for something larger. Sorry if this is a little off topic but I looked on L2D and couldn't find anything there. Thanks!

I agree with Richy. My chrome clad wheels looked hazy right from the day I took delivery and I only used car wash detergent and water on them until a couple of weeks ago when I tried Collinite Metal Wax. The clad rims look better than factory new and I know they have some degree of protection. I applied with a microfiber cloth and there are no scratches at all. Should have done this a long time ago!

Best of both worlds, love it!

Yeah, it looks sturdier than the factory cover in my 2013 Limited, and it actually looks similar to the factory cover in my old 2005 Honda CR-V. I was skeptical and a bit surprised when I first saw the Ford version, but having now used both types of covers, I have a very strong preference for the low-tech Ford factory version. Why in the world would I prefer something so flimsy and not buy the unit shown in the link above?

1. My factory cover can literally be rolled up and stored easily in the spare tire cargo area underneath. This comes in handy because I don't always have the cover in place, but if I'm out and I pick something up and decide I want it covered, it's always on-hand and really simple to put on. Not so easy to do with a rigid shade-type cover like this, even if it can be quickly detached from the mounts like my old CR-V cover. My CR-V cover was fine if it was left in place, but if I needed to remove it while on the road there was really no way to store it in the vehicle without it getting in the way. And there are plenty of times when you really don't want the shade in place. For most of my CR-V's life the cover sat unused in the garage. My low-tech "roll-up and shove it" factory cover has held up really well for the year+ that I've owned the Edge and it has gotten a fair amount of use (including being installed and removed quite a few times, as well as being left in place virtually the entire summer). Great for vacations when I load up the Edge to the headliner, and can then quickly install the roll-up cover to conceal valuables while driving around on vacation. Couldn't do that with the rigid mount, it took up too much space when the car was fully loaded.

2. The cover shown in the link above has a curious Rube Goldberg kind of bend or sag, dropping down from the rear seat and extending along the beltline to the rear liftgate. My Ford factory cover slopes straight back from the top of the rear seat to the same point on the interior panel. This not only increases the amount of covered space by quite a bit, but it also looks a whole lot neater in my opinion. Importantly, with the lower height of the rigid unit it will be more awkward to retrieve items that are stowed all the way forward against the rear seat. This is a slight inconvenience with the Ford cover and would definitely be a bit more of a hassle with the one shown above.

3. There is no attachment to the rear center headrest like there is on the factory cover, which attaches to all three headrests. I know the main attachment is a rigid mount, but still I can see the forward portion of this unit sagging over time near the seat with just two support points and nothing in the middle.

4. You have to drill 10 (yeah, ten) holes to mount it. Do the screws sink into sheet metal behind the trim or do they just bite into vinyl trim material (hope not the latter)? Are the installation instructions intelligible? Better hope it works well and lasts a long time, or you'll have a daily ugly reminder of the experiment, not to mention something for the dealer to "ding" you on when you go to trade in.

5. Shipping cost is a deal killer for me, totally defeats the appeal of the rock bottom item price. The cost of getting the unit to my home is almost as much as the cost of the unit itself!

6. Out of 100 available, they've sold just one and there are no reviews.

7. Made in China. I won't do the usual rant about US jobs and poor quality and false economies due to short product life cycles because that's a personal choice. But I will share a story about how when I first got my Edge I bought a canvas drop cloth, figuring I'd put it on the floor before loading crappy cargo and have enough canvas to wrap around the sides of the cargo to protect the wheel well trim and rear seatback and liftgate from scratches and stains. Good theory, but the canvas stunk to high heaven when I took it out of the plastic bag. Yep, made in China, apparently right next to a sewage treatment plant. The stench in the canvas never did go away so I never did use that canvas. The canvas stench was probably a one-off but I have noticed peculiar odors on other "soft good" things I've bought that were made in China. Hopefully the shade material on this unit would be ok, but I'd sure like to see it in person before I bought it and make sure it passes the sniff test before I put it in my Edge. The description says "Made from Environment-Friendly Leather that releases no harmful fumes." Curious that they felt a need to call that out, and that they just said the fumes weren't harmful. Two nights ago my dog got sprayed by a skunk. Technically those fumes weren't harmful either....

8. Is the cover really made of "Environment-Friendly Leather? Elsewhere it refers to "environmentally friendly fabrics" and in one spot they refer to it as being made of "Eco-friendly cotton" and the photos don't look like leather to me (at least not from any animal I recognize). Funny, they refer to their competitors' material as being made of "Inferior PU leather which is Smelly and Easy to break." Wow, they really seem sensitive about odors. PU leather must be the stinky kind so I guess if theirs really is leather, it's probably not the PU kind. But then they say it's some kind of unidentified fabric and then later they say it's made out of cotton (wow, just like my undies). The more closely I read, the more confused I get as to what this thing is made of.

9. Read the "Maintenance and Caution" disclaimer section. Like an amusement park ride, it's kind of fun and scary at the same time. My favorites are: "6. If you find any problems during installation or Use, Please feel free to Contact our Distributors" (aka the S.O.O.L. disclaimer) and "7. The Cargo Cover is not to be treated as protecting your cargo from Stealing. Please do not put your valuable things when uou leave it." (reminds me of the cotton swab disclaimer "we all know what you bought this for but don't put it in your ear"). Oh I almost forgot about "1. Do not pull the cargo cover when you are driving." I mean, doesn't everyone do that?

Personally I think I'll stick to my low-tech cover. At the very least it's nice to have the confidence of knowing I can pull it when I'm driving.