Hope this helps.
I just had my 2011 Edge Ltd. to the dealer today for the MFT update. I was told 2,8 was available as of 3 weeks ago. The Tech that did the update, screwed it up by not completing the update. I lost my navigation and the screen calibration was not done correctly. I then spoke to the Service Manager, who told me he would do it himself. The Service Manager also told me he would do a complete install, not an update. He said by doing the complete install has rectified the majority of the MFT problems. After 45 minutes he was finished. Also make sure the dealer does a screen calibration. This will ensure the proper location of the sensors in the touch screen when pressed. The calibration also fixes the issue for those that have to touch the screen hard. So far, So good............. :happy feet:
There should not be a charge for the 2.8 update 2011 MFT according to my dealer.