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Sharbotcom

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  1. UPDATE# 2 We had the vehicle into the dealer yesterday to have the battery pull and master reset. I have to say we've put on over 240km (150 miles) since the reset and all is working so far (thanks again sparkey). What is interesting is that the phones did not need to be re-paired. Thanks everyone, I'll update if things change. Bill
  2. Thanks Sparkey. I'm hoping your solution works for us. Would you mind sharing which dealer you use? It sounds like they are much more on the ball than the one I'm using. Bill
  3. UPDATE #1 a) The dealer (and I) have confirmed the snow tire size is within specs so that has been ruled out. I did the test for the number of satellites the system sees and it was varying from 8 to 11 which is good.. The dealer has asked for the Edge to be brought back in for more "tests". If the antenna is fine and the wheels are fine and generally all the other vehicle with MFT are working as expected then the only conclusion I can come to is our unit is faulty. BTW we have the latest update. I'll keep the forum posted but if anyone else has had the same issue in the past and Ford was able to solve it, please let me know. Thanks, Bill
  4. My conlusion is that the antenna is giving us the grief also. The snow tires are within toleance (I can't remember the difference but it is very minute). The dealer is convinced that is th issue. But I'm with waldo, a GPS is a GPS and that means it should be getting its signal from the satelites. I now understand why Ford would utilize distance/direction feeds from the wheels to "estimate" location when it can't get a proper sighting of enough satlites (like when traveling between many tall buildings, going through tunnels, etc. But this is kicking in when we are driving on an open hiway. So, it has to be the antenna is failing. So, now we will get new snow tires from Ford and be back in a week to get a new antenna... BTW Thanks all for the replies.
  5. Let me start off by saying I'm new to this forum, so hello everyone. We took delivery in early December of a new '13 Edge as my wife's daily driver. We are having all kinds of trouble with the navigation system. Specifically, (to coin a phrase from our Australian friends) it thinks we are going on a "walk about". in other words, it can't seem to consistently figure out exactly where we are. Generally it will start off showing that we are fairly close, if not exactly where we are and continue to be correct for most of our trip (providing it is a short trip < 10 miles). On the return trip it might do so well. An by not so well, I mean while retracing the exact route we took only returning in the opposite direction, it will start to show our location to slowly move away from our actual location up to 300, 400, 500 yards or more. Then, all of a sudden it will correct itself and show us back on the hi-way we currently on but then we'll notice that we are a couple hundred yards further up the road than it is showing. On longer runs it seems to get worse (as in distance being off) but then it will correct itself (well sort of). The dealer is convinced (from talking to Ford) that issue lies with the snow tire set up the dealer put on the vehicle (we got a set of winter wheels and tires as part of the promotion when we purchased the vehicle). The dealer just this afternoon started to look for a different winter tire that closer match the summer set up that came with the car. Now, the issue with winter set up is being blamed on the circumference difference of tires and the interaction between the GPS and the rotation of the wheels. I've got to admit I very skeptical on this being the issue since the GPS should be getting the vehicle's coordinates solely on the satellites. But I’m sure if Ford has done something funky with MyTouch. Anyway, I was wondering if anyone else was having issues with the GPS not correctly calculating the vehicle’s current location. (I don’t mean 10-50 yards consistently which would be a simple calibration issues, but large variations in the same position calculations). What is interesting is turning on breadcrumbs and seeing the various routes the system thinks you have taken when in fact they were same. BTW I drive BMW F10 with built-in navigation and it is not without issues – but they are all related to outdated maps and poor directional logic…it always reports the exact location the vehicle is at, it just told you a really bad of getting there :whew: . My $99 TomTom works best of all.
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