f1rob

I would be EXTREMELY reluctant to buy from any dealership wanting to perform the service AFTER you bought it. By then....it's too late, and you are stuck my friend

Our 2013 with the 3.5 litre, was finally repaired. After 11 visits to the dealership, and many calls from their lead mechanic to the Tech Resource Centre in the U.S., it was finally diagnosed as a problem with the bottom end. At 7500kms, they replaced the short-block, and when disassembling the old one, discovered that there was a wrist pin for cylinder 3 that partially binding. This would make a ticking sound from 2 minutes after cold start up until 9 mins, like clockwork. Disappointing that it came to this, but now seems to be fine, although still only at 11,000kms, and 16 months old. Mine was different than what was described in the TSB, but still something to be aware of. As I rarely drive this truck, I rely on my wife's feedback. When I heard her start it up in the garage the other day, and since then, I have heard a sound coming from the accessory drive at the front of the engine. Now what? This is our first Ford ever, after about 15 different Chevy's and a handful of Nissan's. I remember hearing the slogan "at Ford, quality is job 1'. I don't think so, and don't think I am in a hurry to buy another one. Consumer Reports backs that statement.

I recently took delivery of a factory ordered 2013 with the 3.5 litre engine. Same described noise that goes away after the motor warms up. The service writer at my dealer says that he recognizes this as an abnormal sound, but the tech refused to comment on it. This tells met that this is not a normal sound, and that he is reluctant to implicate Ford or the dealership on something that they cannot fix. BTW - this is in Canada, and they say that any US TSB does not apply in Canada, even though all Edge's are built in Canada. I know that the TSB refers to older(2011) vehicles, but the described problem sounds like the same thing on my vehicle. I have built enough engines in my time to know what a single bad lifter sounds like, so this is not a cam phaser. Does anybody else have this problem with a 2012 or 2013 Edge? My first Ford experience. :hyper: Cheers, Rob