vlkster

Update: I brought my edge to the dealer this morning to have them check it out. Just got a call saying it was done and I asked what was done. The service guys said there was a Technical bulletin for my car and they reprogrammed my computer and everything ran fine....I found it funny that ford themselves said there was no bulletin for my car on sat. And come Monday there is. Haha. Hope this helps some people out. John

Hello John, My name is Maria and I am from Ford's Customer Relationship Center (CRC). I received your email regarding the issue of your 2007 Ford Edge. I am sorry to learn about the stalling issue on your vehicle. I understand that you want to know if there is any safety recall concerning with your vehicle. I appreciate you have considered our assistance with this matter. To assist you, I highly recommend that your vehicle be inspected by a Ford/Lincoln dealership to determine the cause of any symptoms your vehicle may be experiencing. Your local Ford/Lincoln dealership has factory-trained technicians, the most current engineering service information, and the specialized equipment required to resolve your vehicle concerns. If there is no coverage under applicable warranties, recalls, or ESPs, repairs and services would be your responsibility. Your next step is to make an appointment with your servicing dealership to have your vehicle diagnosed. I have also verified that your vehicle has no open recall or Customer Satisfaction Programs (CSP) related to this issue. Please be advised that Ford Motor Company and the National Highway Traffic and Safety Administration (NHTSA) work together to proactively identify areas of concern through investigation of consumer and dealer feedback. During an investigation Ford cooperates fully with NHTSA. Due to our rigorous safety standards and constant testing, not all issues result in recall or customer satisfaction programs. Ford Motor Company will repair those vehicles specifically mentioned in a recall announcement and programs are VIN specific. If a program is announced on a specific component, Ford will notify you by mail. Thank you for contacting Ford Motor Company. Maria Customer Relationship Center Ford Motor Company Sometimes e-mail communication does not allow us to gain additional information that may be helpful in responding to your inquiry. Should you feel that we have not adequately addressed your questions, please feel free to contact us via telephone at (800)392-3673 between the hours of 8:00 a.m. - 8:00 p.m. EST (Monday-Friday) / 9:00 a.m. – 5:30 p.m. EST (Saturday). Hearing-impaired callers with access to a TDD may contact 1-800-232-5952. Should you need it in the future, your reference numbers are CAS-3511621-N2Z5Z1. For online support visit us at owner.ford.com which contains answers to frequently asked questions and links to other key product and service information. Ford Confidentiality: -------------------- For security reasons, please do not submit any sensitive personally identifiable information, such as credit card numbers, driver license number, SSN, DOB, etc. Thank you. ------------------- Original Message ------------------- WHAT IS YOUR VEHICLE SALES OR SERVICE ISSUE?:I just bought a 2007 ford edge with 73k miles. Bought it from a ford dealership, had it for 5 hours, the edge stalled on my wife. I've looked online and found it to be a very common and seeming dangerous problem, but i don't see a recall for it. What can be done? this is our 1st ford, came from gm/subaru ownership and if this is a common problem and ford doesn't have a recall or a reimbursement program for this, than we will be going back to gm or subaru. For a family type vehicle to have this problem and no recall, huge disappointment and i don't think ford would have let this go unnoticed. I don't think that ford would like what happened to toyota for the camary to happen to them, just saying. So will ford fix this for me or reimburse me for this? WHAT ACTION HAS YOUR DEALER TAKEN TO ADDRESS THE ISSUE?:None at this moment, its the weekend and it happened at night after the dealership was closed. But they have been contacted. I'm contacting you also to see what ford will do and stand behind their products. WHAT ASSISTANCE ARE YOU SEEKING FROM FORD MOTOR COMPANY?:An answer to why this is happening and there is no recall that i have found for this problem. It needs to be fixed so reimbursement if no recall. Are you the owner of the vehicle :Yes VIN : ***************************** MILEAGE : 73000 WHERE IS YOUR VEHICLE NOW : InPossession HAVE YOU CONTACTED THE DEALER :Yes This is the email i got from Ford today

I will be, waiting for the service department to open so i can call them. I also wrote a nice note to ford about the issue and asked them what they plan on doing and if they want to go through what Toyota went through with the Camry

haha only had it for a few hours before it stalled going back in the morning and i'm bringing the info from this forum and hope to get it fixed soon, love the edge other than that

I just picked my 07 edge up at 5pm tonight. Wife took it for a 10 min ride, stopped, shut it off, got out and let it set for about 2-3 mins, started it, put it in reverse and it stalled ......shut it off, turned it back on and ran fine, when she got home i took it for a ride, and repeated what she had done and it didn't stall for me.....well at least the dealer isn't far away and already have the service department calling me in the morning when they open. I will show them all this info on the forum and hope they fix it with out having to reproduce the problem. I'll update when i have something

Greetings all, I just purchased a used 2007 Edge, with 70k. This is my 1st Ford and i traded a subie for it(never buy one, unless it's a wrx/sti). I'm was just wondering if anyone has/had put a areo exhaust on their edge?? I'm not looking to do to much to it at this point, cai, exhaust, that's about it for now. Also anything i should be looking out for, i see some things about stalling, anyone have a definitive answer to why? Thanks for the help and i'll be getting pics up of it soon.