Terry Loewenberg

[quote name="JeffGerardWpg" post="158110" timestamp="1472608083

 

So, can I, as end user, reload sync?

Thanks in advance...

I know it's a pita to read 11 pages of a thread. But, my understanding is that sync, if corrupted and/or broken from a bad load, has to loaded by the dealer. That was my experience coming off a corrupted v3.8 update. Check the PCU recall. You may be covered. Good luck.

Thank you for the reply Yes Nav is still there, I noticed that in my info section the travelink icon is gone. I read somewhere that ford's update V3.8 reads for canadian VIN numbers and removes the travelink feature regardless if you pay for it or not. trying to figure out a way to roll back to V3.7 to get my travellink back but dont know how to do that....Any help from someone here would be greatly appreicated.

 

Cheers

Electromanjim

Multiple Ford sources told me you can't go back. I asked the same question when my 3.8 update didn't go smoothly.

Update Finally got the V 3.8 to update, all seems ok other then now I have lost my travellink has this happened to anyone else and is there a fix for this.

Cheers

 

Did you have Nav and do you have it now? Travelink needs the Nav module. Does your SiriusXM work? Did you contact SiriusXM and see if the issue is at their end? Given all that and if you still don't have it, contact your dealer?

Why not check with the dealer? They can do the update or, if you bring a thumb drive and your car is a candidate, maybe they will copy it to your drive?

I had a similar issue with a 2008. Turned out to be an individual cylinder coil. It took almost two months to catch it on the dealer diagnostic computer.