I posted this on the Sync forum but so far no replies, maybe one of the Ford folks here could help out.
Background:
Purchased 2011 Lincoln MKX about a month ago. It is loaded, lighting package, Nav...
Problem:
Phone pairs and I can play audio, listen to music and listen to text messages with no issue. The trouble comes when you try to reply to a text message the phone disconnects and often fails to re-connect without manually re-connecting it. We discovered this while on a longer trip (roughly 3 hour trip). I got a text, listened to it then said to the wife "please send this back". I dictated a message, she hit send and the screen came up with "Disconnecting...". The first time it re-connected after about 2-3 minutes. Another text received and she replied again. Again causing the disconnection. This pattern continued for 4 cycles until the phone did not re-connect by itself.
When we got where we were going I unpaired and re-paired the phone, rebooting the phone in the process. Return ride home the system did the same thing. We paired her phone to my Sync and it did the same thing. Arrived at home and paired one of the kids I-phones and it did the same thing.
Phones tried:
LG G2
Droid Maxx
Droid 4
Iphone 5
I have already expressed my disgust with this system in another thread so I will leave that part out.
Any thoughts/help?