bjrgk

Thanks. I will try that.

I have a new Ford Edge 2013 which I have now driven about 3 weeks. I am currently experiencing problems with the voice control button which works intermittently. I am scheduled to take it in to service, however, they tell me they cannot fix it if it is working. I have no control over when it works and when it doesn't. It shows on My Ford Touch that software update is current. Any advice would be appreciated. Thanks.