Saskie

I sent my question to Ford. Their reply was " The heated rear windshield controls the heated mirrors.If the rear glass comes on the heated mirrors will come on. Contact your dealer" I forwarded the reply to my dealer, telling him to show to technicians and service department.

According to the remote start settings in the dash they should be on. The salesman and a service attendant confirmed this.

When I use remote start rear window defrost comes on , but mirrors do not defrost. I had the vehicle to the dealer. I was told everything is okay but is not cold enough. I got no answer when I asked why rear defrost, seats and steering wheel work. This is my 3rd Edge, first one with this problem. Has anyone else had this problem?

I have a 2011 Edge. No real problems, have not done the latest update as the first one was a gong show and it works. Not very happy with the navigation , not MFT's fault. I have a price for a trade for a 2015 Titanium. Have told the dealer I will wait for QNX. I have a 2014 GMC Sierra with the QNX system. If Ford does the layout of audio, climate, screen like GM has done I am thinking it will be much better. I am hoping they get more knobs as I find them easier than punching a screen, plus I have never gotten used to talking to a vehicle.