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WestportJim

Edge Member
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Everything posted by WestportJim

  1. So for me, on this repair, they covered it. Nothing was said and I didn't ask how we might deal with this if things fail in a year. I would hope that as they have see this either the contacts are covered to keep them clean or they modify the latch assembly. We will wait and see.
  2. So I dropped the car, service writer wasn't around. I got a call yesterday that car was ready. They also let me know that the car 3 year bumper to bumper had expired(I bought the car used December of 2013). "We talked with Ford and they are covering the repair since the warranty had just recently expired." Thanks FORD! When I picked it up a different guy checked me out(I had oil / filter etc done also) and I was only charged for the oil change. When I asked about the issue. "Ford sends us a tool that allows us to clean the contacts on the door latch, most of the time that fixes things, sometimes we need to completely replace the latch assembly. We see a lot of these so the first thing we do is try to clean the contacts." I asked about how this switch might interact with arming / disarming the airbag system and didn't get a convincing answer either way. I didn't expect the dealership to have an answer, I would expect the person monitoring this board to have the answer. The problem is the lawyers probably. Thanks again Ford for doing this on your dime!
  3. Ford Service and the guy saying "its electrical switch and won't be a recall".......Do the air bags work on the drivers side if the door is ajar? Secifically do the side curtains arm if the system thinks the door is open? Sometimes the "little" switch is more integral than you might think to your safety and the safety of your passengers. Who was the car company who recently had the ignition switch issue? Didn't that failure cause the airbags to disarm? I'm dropping my Edge off at Kayser Ford in Madison WI in about 45 minutes, this is the second time this year for this problem. They will have it over night, I will be picking up tomorrow. Last name is Gorman if you want to talk to the service writer(Larry). I'll be asking this specific question to him when I drop it off.
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