Ok, I feel like a NOOB. So the wife was driving the car and met me at the gas station. That is where she said the brights didnt work. So of course I jump in, push the lever back and see the bright indicator on the dash light up and then shut off. So I concurred that the brights didnt work.
Come to find out that the service tech shut off the "auto" lights, and she was driving without any headlights.
The long range remote start works great.