tadcooper

Yes - I bought the vehicle New and I do have the SYNC manual, but there is nothing concerning a hard reset. I will just have to go see the dealer.

Thanks for the tip - I had tried this previously, but the sync phone menu doesn't give me the alternative to delete the device. It just sits there and says Phone. I try pressing buttons, but no luck. Is there any way to reset sync completely?

Hi all - I'm new here. I found the forum while searching around for a problem with Sync. I had to wipe my Blackberry 7130 phone recently of all information. When I go back to Sync in my Edge I follow the instructions and push the Phone button and my BB asks for the PIN, but nothing happens on the car screen. It just says Phone with no menu options. Any ideas?