I'm just hating these issues with this car! I'm using a 2011 Edge-practically brand new with less then 5,000 miles on it and so many issues with little things. So I found the factory code at the fuse box and after several attempts of putting it in over and over at some point it just worked. Felt very flukey as I had done the same thing over and over. Several days have gone by and I'm putting the code in and it's not working again! My code includes a letter at the end so it's 5 numeric digits and one letter. Has anyone else had this craziness?