Scon

Thank you! I'll be sure to bring this up to the dealer. It's greatly appreciated!!

Hello. So, this is my last resort before calling it quits on my 2014 Edge Sport. Within a week of purchasing the vehicle, I started hearing a clicking/ticking (best described as two nickels clicking together or small rocks hitting the windshield) coming from the passenger dash. The noise is aperiodic (approx. 2-4 clicks, random intervals), and has gotten more frequent the longer I've had the car. At first, it only made it at high speeds, but now it makes it at any speed (noise does not happen when car is in idle though). It also doesn't matter if the air is on or off or on circulation. We took it back to the dealer immediately and they couldn't hear it and told us, "it was probably a noise we were hearing at our own frequency." After weeks of it driving us crazy, we decided to get a second opinion. This dealer was able to reproduce the noise, but told us it was just a "characteristic" of that engine (possibly it was the header making the popping noises), and that we'd just have to live with it or pay for sound proofing. Since it is not a "luxury" car (like the MKX), "it does not get as much sound proofing and that's why it's so loud" (as per mechanic). All the mechanics have been nice, and I understand it's hard to pinpoint something like this when it only occurs while it's being driven. We've created a ticket with the Ford Corp and they want us to take it to the dealer to have them do "further diagnostics", but the rep stated that it sounds like it's just a "characteristic" of the car. The fact that it did not always happen and that it's getting more frequent/worse, tells me there's something more to this problem. It's absolutely miserable to drive when all you can hear is the "click". Any suggestions would be greatly appreciated before we bring it back to the for further diagnostics. Thank you for time