Mark5297

I have some questions about removing the bracket with the Dremel tool method. In the picture with the flat blade screwdriver pointing at the hole, is that where the screw started out? It looks like the bracket had already been removed in that picture. Assuming that the screw started out in that location, it appears that you cut a slot in the threaded end of the screw. Is that correct? If there were more thread sticking out, you might have been able to get a vise grips on it. I assume that there is no way to get at the screw head from the other side. This problem thwarted me the first time, but I took some pictures while I had it apart. Is the screw in question the one with the red arrow? (Hopefully, the image attaches to this post) It looks like the threads are just poking through. Once that screw is removed, can the bracket come right out? Any special trick to re-assembling the whole thing? Starting the screw from the other side could be tricky.

I recently started to have problems with my backup camera. The alignment graphics disappeared, though the image was fine. About one time in 20, the camera fails completely, and a black screen with a message to contact the dealership appears. After reading through this thread, I suspected the APIM, which still has extended warranty coverage for another six months or so. I took my 2011 Edge Limited to the dealership, with the understanding that I would be charged for a diagnostic if it turned out not to be warranty. It looked like I had lost my bet. They claimed that it was the camera, and not the APIM. The replacement camera was quoted at $750, so I declined and paid the $105 for the "diagnostic." I then purchased a new, genuine Ford replacement camera online, for about $100. When I swapped out the new camera, the same problem persisted. I will return to the dealership on Monday to discuss this in more detail, though I am not optimistic. Does anyone know why dealerships balk at warranty work? Does Ford reimburse below market value? If the dealership fails to satisfy, is there a way to escalate directly with Ford, or should I just try a competing dealership with my tale of woe?