SteveW

the fix I posted in #22 I just had to do again, but it fixed it again. Wish I knew why this would revert back to dings at top of load, but nevertheless, it fixed it.. again

Ours has never had a problem again since they replaced the liftgate actuator.

-S

that is just great news ... after 3 hours of no call from my dealer - I called back... "do you want to make and appointment" NO I want to talk to somebody... "Well we have to see it".... you already have... "OK.. Do you want the service manager you call you back".... YES sounds like a waste of my time if your "new wheels" are still clicking!

I have left a message for the service manager to call me to see if he has any news yet...

waiting on a return phone call. thanks.

I supposedly have a set of the new wheels and they click worse than the previous. The local ford factory rep went for a ride to hear it for himself. He said he's never heard of the problem. I sent him for a ride with our sales rep and the service manager, and I gave him a copy of this thread. He heard the clicking. Still waiting to hear as well.

Anybody...any word yet??? This is ridiculous. I bought a brand new vehicle to enjoy it, not to remain frustrated with clicking noises. In my opinion, Ford can't afford to fix their problems. I ask the question again....Why are there new Edges on the lot with these 20" rims? Did they fix the issue?????

I have all four wheels doing this. Over the last 4 months, they have been replacing 2 at a time to see if the "revised version" that the service manager claims exists do indeed work. They do not, and click worse than the originals. I have left this with the service mgr for a couple days, but he's been told either Ford replaces them with a working version, whether Edge rims or some other 20" from Ford that works, or we want the money back that we paid Ford for the upgraded rims, and we'll go find a 3rd party rim. I'm sick and tired of the clickity clickity every day, and tired of people staring as I drive past.

Have been down this road. Our 2008 Limited started doing the "ding ding ding" when reaching full open on the lift gate during this past winter. Basically what was happening, as I saw it, was that the actuator for the lift gate was trying to drive the lift gate past it's stop. It would actually make the lift gate bounce when it hit the top, and, thinking it hit an obstruction would go "ding ding ding". I can tell you from experience that sometimes it would not only ding 3 times, but sometimes would try to close again after it thought it hit an obstruction - with me still reaching inside. I could see the newspaper article... "Man Eaten by Edge"...

Anyways, took it to the dealer. Was definitely worse over the winter. They thought it was weak struts, so they replaced the struts. Still did it. So they ordered updated struts - still did it. I told them again what seemed to be happening was that the actuator wasn't stopping where it should, and no amount of struts is going to fix that.

Since the only thing left was the actuator, they replaced it. Bingo, now works as good as the day we bought our Edge. When I watch the new actuator, it stops about an inch before the lift gate reaches the top, and then lets the struts carry it the rest of the way, versus the old actuator, which tried to drive the lift gate right off it's hinges.

-S

In my situation, the noise started a few weeks after I got my Edge, at first a very subtle clicking, but as time went on the clicking got worst. It's been near 4 months now and, as I said in a previous post, the noise is now so loud people are worried for me. Curiously, I can't hear the noise with all windows rolled up (nice sound proofing Ford).

 

By the way, Ford has determined that the noise will occur when cornering at less than 16 Kmh (10mph).

I'd agree with that. For us, it happens in slow to medium cornering (5 kmh to 30 ish kmh). It also happens when the weight load shifts significantly at each wheel (driving over uneven/ heaved pavement).

Also, believe it or not, it also happens when it's parked in the driveway and turned off. Every time there is a sunny day and the sun shines directly on the wheels (keep in mind I'm at 45 deg N Lat) and I'm standing in the driveway doing something, I hear "click....click..click click.." as the sun heats up the plastic wheel covers...

- Steve

I'm a lucky one too. My rims still look good, but the clicketty noise is so bad EVERYBODY asks me what's wrong !

 

Talked to Ford Canada: they acknowledge but won't say anything except that engineering is working on it. My dealer's inquiry through his channels make him think this won't be resolved this year.

 

According to my dealer, Ford Canada have stopped shipping those rims. So you can't even 'try' to get a new set hoping you'll be lucky this time.

 

What gets me is how come so few owners apparently complain about this. Is it that they don't discuss it on the Internet or that there are only a small % affected ? I'd bet on the first option.

That's exactly what were we told last time we were in as well. Ford has instructed the dealerships (at least in Canada) not to replace any more of the rims, and that there is a solution being worked on. Our Service Manager was under the impression that this would be solved in the last part of this year. He told me to poke him about it end of October if we hadn't heard anything about it before then, and he would try to find out the current status. Looks like I'll be asking him this week to see if he can find any scoop on this....

We're tired of the loose marbles sound... especially over rough roads... people keep looking at us...

-S

So its not some James Bond option ?

 

If it hasn't done it again it might have been just a "breaking in" thing but given the age and mileage I doubt it.

 

I would absolutely make sure the next time you take it in for service do the following.

1) try and make it during cold weather. If the engine gets really cold this might help recreate a bad seal

2) leave the vehicle overnight at the dealer prior to service

3) make sure the exact problem is noted on the work order in the words YOU want to describe it. Request that a mechanic inspect the car

when it is first started as this is likely the time any noticeable smoke will be seen. If a car jockey fires it up and moves it in to the

bay your chance of recreating the problem is likely zero.

 

I have not had any problems and none of the coworkers have had any issues like this so it hopefully is just a one time thing for you.

 

Get it noted in case you have problems down the road. If its not on paper, it never happened.

(Note, I know several people that had Taurus engines fail and Ford stonewalled them in spite of a published recall and tech bulletin. My sister in law took them to small claims court and won full costs for the tow/rental/engine rebuild etc...)

Yeah, I've seen it happen four or five times now. Have an apt with the dealer next week. They want me to leave it there parked outside over night, and for me to be there the next morning when they start her up. Oil level is still top of the crosshatch, so it's not burning too much. We'll see what comes out of all of this. At least we have started a history on the issue for the future.

- S

blue generally means oil related. like oil is entering the cylinders which means a failed gasket/seal of some type most likely - so it very well could be a bad cylinder seal. not only that.. what exactly is "normal exhaust color".. there should be no "exhaust color"

Sorry, by normal exhaust colour, I mean the usual steam/moisture you see for the first few seconds after starting the vehicle as the exhaust system warms up - morning temps are getting in the 5-10 C here now.

We started up our 08 Edge after it sat still in the driveway for 2 days, and when I started it, two big clouds of blue smoke came out of both exhausts. :blink: The blue smoke came out for about 6 or 7 seconds, and then switched to normal exhaust colour. Anyone else experience this? We only have 13,000+ km on it, so I can't imagine there's a bad valve seal.... Hasn't done it since, but hasn't been unused as long either.

I'll mention it next service visit, but you know, if it's not doing it right then and there....

- S

My 2008 Edge Limited 20 inch wheels have a creaky cheap plastic sound. The dealer replaced two rims, which sound worse than the original ones. Ford needs to come up with a solution for this. Simply replacing poorly made wheels with poorly made wheels won't work. Please reply.

Same sort of deal here. Our front two were making snapping noises everytime you made a turn. Took six weeks to get the replacements. While they had them off, they rotated them. Guess what. I now have two rims on the back that now make clinking/snapping noises when I drive in a straight line. Great...

I called the dealership to let them know, and they said they'd get back to me. They haven't called, so I guess I'll have to call them again...