Gateside

What kind of additional info do you need?

Hey i just thought about something. When i went to pick up my Edge on delivery day. I entered the car and the screen was cracked. Wich was not when i tested drive the car. Anyway they replaced it. Could they have forget to reset or do something and its why i have problems updating sync??

Hi Shaay i have the SyncMyRide folder wich includes all the extracted files from the zip. i have autoinstall.lst wich is 3 Ko and i have DONTINDX.MSA wich is 0 Ko <<<< could it be the problem? 0 Ko? Did a master reset, nothing works, reformatted the usb drive, always at FAT32. I even bought 2 new usb drive, nothing works for me.. I bought the car last month from a Ford dealer. i ran the sync update history and the last update they made was on july 20, 2012 with the sync gen2 v3.5 What can i do?

I downloaded the v3.8 update from the ford website, extracted the zip file, then transfered the files to a usb drive. Went into my 2013 EDGE, ran the update, after the screen saying please leave the car running, a window opens and say bad installation file, one or more of the files being installed on your system did not install successufully. Its step 4 out of 8. What do i do?? i did a master reset, twice and nothing seems to work, i tried to install it manually without success.....please help..