Edge Driver 1

I just got a 2016 Ford Edge for my company vehicle. I average 700-1000 miles a week in my car as I cover three states for work. I noticed pain in my lower back after driving several hours continuously in it, and it continued to get worse over two weeks time. I now have debilitating lower left back pain and it wraps around my left leg causing my leg to give out on me when I am walking, not to mention the intense back and leg pain that has been keeping me completely miserable during the day and unable to sleep at night. I have seen the chiropractor twice this week and I am going to get x-rays tomorrow. It was somewhat comforting to see that others are having the same issues with the Edge seat. It is the ONLY thing that has changed in my life so after suffering for almost two weeks, I decided to do an Internet search to find this forum. I went to WalMart and purchased some foam that is designed to go on a mattress. I measured the seat space and the back space because I feel like the curvature in the seat is a problem along with no support in the middle of the bottom of the seat. I also purchased a small foam noodle to put in the back bottom of the seat. I also agree with others that he lumbar support is worthless and in the wrong place. I also purchased a magnetic and massaging seat cover to go over the foam and noodle. I am hoping that combining these things will provide some relief. However, it is absolutely ridiculous that a brand new $36,000 car has such a horrible and debilitating seat. Yesterday, I complained to the Fleet Manager at the Ford Dealership, the Service Manager at the Dealership, and was forwarded along to Ford Customer Service at the 1-800-392-3673 number. I will also be putting my complaint into a letter and mailing it to Ford Motor Company in Dearborn, MI. Of course, the customer service representative I spoke with said he has never heard of this complaint before. He told me to send my written complaint to Phil Perry's attention, who is the customer relations manager for Ford in Michigan. A little about me: I am a 39 year old female. I am very physically fit. I have been very active my entire life. I grew up a gymnast and dancer (dance team in college) and I also played softball for 10 years. I have always been very active and I have never had any injuries, accidents, or broken bones. I now walk 2 miles each morning, and I also work out with a trainer three times per week incorporating weight training for strength and overall health. I am 5'2" tall and I weigh 118 lbs. A little more background information, I had a Ford Fusion for a year before getting this Edge and that Fusion seat was extremely comfortable and never gave me any problems. I also drove an Escape about 6-7 years ago for several years, and it never gave me any problems either. This has been the worst experience ever, but I am grateful for this forum to shed some light on this very real problem.