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Edgex007

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  1. I said they made changes to the programming. It is apparent when you turn on the car and access Sync3 that it is different. I had Sync in my 2013 Edge and now my 2016 Edge is Sync3. I never implied, as you suggested that they "removed" ie. deleted any code. I accessed this forum to get assistance, not to be debated on my language. Have a nice day.
  2. Even with 30 years of IT experience you can make false assumptions. I never implied that the programmers removed code. If you were to ask me, I would have said they just never tested it long enough to make sure it works with Android phones. My friend just bought a 2016 Ford Escape has a newer Samsung phone and is having the exact same issues.
  3. Akirby, Your answer was very condescending. Does Ford actually pay you to "help" customers? "I'm pretty sure they didn't sit around and say "what feature can we remove that will piss off Edgex007?" Maybe that interface had to be completely re-written for Android Auto so it wasn't worth doing by itself. Or maybe there is a compatibility issue. That's just software develoopment 101". WOW FORD!!!
  4. Bluetooth also disconnects 100% of the time when I am on a call with Sync3. Did not have this problem two weeks ago with my 2013 Ford Edge w/Sync and the same android phone.
  5. I had Sync in my 2013 Ford Edge. It's frustrating that the programmer of Sync3 would change the programming so now I am stuck with a phone where voice search doesn't work with my new Ford. Worked beautifully for three years over bluetooth with Sync. When will Sync3 version 2 be released?
  6. Are you asking about the Google Voice Search? If so, it is Google's answer to Siri. Worked perfectly fine for three years on my 2013 Ford Edge now it does not work on my 2016 Edge with Sync3. Google Voice Search is active on more than 1.4 billion cell phones. The only answer the online support team gave me was to switch off bluetooth every time I wanted to use it. Then I would need to switch bluettoth back on to use my phone. That is very distrcting while I am driving and just not reasonable. Here is the post from the Sync support team. After further research I found information on Android Auto online. It is available on Sync3 2.0. I have auto updates set to "on" and my system is still running Sync version 1.0. Can you help me find a way to manually download Sync3 2.0 and install via USB possibly/ Thank you for responding to my post!
  7. I have been using my Samsung S6 phone with my 2013 Ford Edge with Sync. Yesterday I traded in my 2013 and purchased the 2016 Ford Edge which now has Sync 3. The Google Voice Search on my phone does not work unless you turn off bluetooth. Contacted Ford through the website and they said there was no work around. Can the developer of the Ford Sync talk to the developer of the Sync3 and allow the Google Voice Search feature to work without turning off bluetooth? It's disappointing that a 2016 Ford vehicle has gone "backwards" in terms of connectivity with android phones. Pllease help!!!
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