Lena Solla

It is a 2.0 ECOBOOST engine. They already replayed a fuel relay switch. I am just worried that I will continue to have problems with the vehicle. It feels shaky sometimes and I am beginning to think I just got a lemon. I know two other people who loved their EDGE.

I just bought a new 2016 Ford Edge Titanium. I drove it only 5 miles after purchase and it broke down. It only had 49 miles when it broke down. I took it back to Ford and asked for a new one and they would not exchange it. They did not do the proper inspection and have horrible customer service. They said it was the fuel relay switch. Does anyone have this problem? I am trying to go through the buyback process because the car still shakes randomly but of course they are not "diagnosing the problem" while it is in service. I bought the car a week ago and I only had it 2 days. Ford corporate also did not do anything about it claiming the contract is between the dealership and me. Any advice?

I just bought a new 2016 Ford Edge Titanium. I drove it only 5 miles after purchase and it broke down. It only had 49 miles when it broke down. I took it back to Ford and asked for a new one and they would not exchange it. They did not do the proper inspection and have horrible customer service. They said it was the fuel relay switch. Does anyone have this problem? I am trying to go through the buyback process because the car still shakes randomly but of course they are not "diagnosing the problem" while it is in service. I bought the car a week ago and I only had it 2 days. Ford corporate also did not do anything about it claiming the contract is between the dealership and me. Any advice?