Does anyone know if it is possible to reload as an end user? I bought my 2011 Edge SEL (used) in June of this year and the first thing I did was update Sync from Gen2-v2.8 to Sync2-v3.8. Everything seemed to go fine for me except I have been having issues with Nav. I bought the vehicle with A4 maps and purchased A7 from ebay. The first map card worked for a few days then failed with "navigation system error - insert a valid memory card" (or similar) so I contacted the seller and he agreed to replace it. I decided to try reading the card in my laptop and after doing so, it started to work again. After a few days, however, it died again. So I received a replacement card and all seemed well....but then the new card died. When Sync stops recognizing my card, all I have to do is connect it to my Windows laptop and do a chkdsk. It finds no errors but the card starts to work again.
Something to note...when the A7 nav card fails, I can *always* put the original A4 back in and that card will still work.
My co-worker also purchased A7 from the same ebay seller and has had no issues. In fact, my card died again yesterday and I gave it to him as is to try in his 2015 Explorer and it worked fine. I am convinced this is a software issue. I would like to reload if possible but I can't find the files to download. Does anyone still have the link?
Also, I saw mention of the GPS with an X through it for about 15 minutes after first starting the car. I have this issue. There was a link to a forum on syncmyride but apparently that forum no longer exists
I mentioned both of these issues to my local Ford dealer and they basically told me they'd have to hook up the car to their system and charge me $114 to do that. After that, who knows as it's off warranty.
So, can I, as end user, reload sync?
Thanks in advance...